Food Runner

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, distinguished by its unwavering dedication to culture, place, and people. Established with a deep respect for community and authenticity, this luxury hotel and resort group has made a name for itself as a leader in the hospitality industry. Each property and award-winning restaurant within the Heritage collection is rooted in authentic storytelling, exceptional service, and a strong sense of community pride. Heritage Hotels & Resorts continually strive to create memorable experiences for their guests by blending luxurious accommodations with local cultural elements and genuine hospitality. As an employer, Heritage fosters a people-first culture that values its team members, guests, and neighborhoods equally, aiming to create an inclusive and supportive work environment where team members can thrive.

The role of Food Runner at Heritage Hotels & Resorts is an integral part of the dining operations that helps ensure smooth and efficient service. This position is ideal for individuals passionate about hospitality and dedicated to providing exceptional service. As a Food Runner, your primary responsibility will be to support the restaurant team by delivering food orders promptly and accurately from the kitchen to the guest tables. This role requires a keen eye for detail, a sense of urgency, and a team-oriented approach. Maintaining high standards of food presentation, sanitation, and guest service is critical to this role, as it directly influences the overall dining experience. The work environment is fast-paced and dynamic, especially during peak business hours, so the ability to multitask and remain calm under pressure is essential.

Aside from the operational duties, Food Runners serve as an important communication link between the kitchen and the front-of-house staff, ensuring that all orders are managed efficiently and guests' needs are met promptly. Professionalism, positive attitude, and the ability to anticipate guest requirements are qualities that will contribute to success in this position. Heritage Hotels & Resorts emphasizes the importance of service excellence and offers a competitive pay structure along with comprehensive benefits. Employees enjoy perks such as a 25% 401k match, generous discounts across Heritage's restaurants, spas, and retail outlets, complimentary meals during shifts, and free employee parking. Moreover, the company provides ample opportunities for professional growth and development within a supportive work environment rooted in New Mexico pride and community values. Joining Heritage Hotels & Resorts means becoming part of a dedicated team that is passionate about hospitality and committed to creating extraordinary guest experiences.