Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
The Ritz-Carlton Atlanta, located at 181 Peachtree St NE, Atlanta, Georgia, is part of the prestigious portfolio of Marriott International's luxury hotel brands. Known globally for its commitment to exceptional service and luxury hospitality, The Ritz-Carlton provides guests with memorable and unique experiences that combine exquisite food, beverage, and impeccable service. This establishment emphasizes a culture of excellence, where every team member contributes to creating a welcoming and high-quality environment for both guests and colleagues. The hotel is renowned for its 5-star service standards and has won numerous awards worldwide, reflecting its dedication to care, comfort, and luxury hospitality.
The role of Guest Service Expert at The Ritz-Carlton Atlanta is a full-time, non-management position focused on delivering a comprehensive and memorable guest experience. This includes a range of services such as setting tables, assisting in the kitchen, cleaning work areas, and replenishing supplies to ensure the smooth operation of all service areas. Beyond basic duties, the Guest Service Expert takes initiative to enhance every aspect of the guest’s visit, embodying the 'Gold Standards' that define The Ritz-Carlton brand. Employees in this role are active and engaged, frequently moving throughout the workspace and performing various physical tasks, including lifting, bending, stretching, and standing for prolonged periods.
Candidates for this position are expected to uphold a professional appearance, communication, and behavior consistently. They must adhere to safety protocols and company procedures to maintain a safe and efficient workspace. The Ritz-Carlton values diversity and promotes an inclusive working environment where all associates feel welcomed and empowered. This role offers the opportunity to grow within a world-leading luxury hotel brand while contributing to an exceptional guest experience. As part of the Marriott International family, The Ritz-Carlton Atlanta supports the personal and professional development of its employees, encouraging creativity, kindness, and compassion in daily work.
The role of Guest Service Expert at The Ritz-Carlton Atlanta is a full-time, non-management position focused on delivering a comprehensive and memorable guest experience. This includes a range of services such as setting tables, assisting in the kitchen, cleaning work areas, and replenishing supplies to ensure the smooth operation of all service areas. Beyond basic duties, the Guest Service Expert takes initiative to enhance every aspect of the guest’s visit, embodying the 'Gold Standards' that define The Ritz-Carlton brand. Employees in this role are active and engaged, frequently moving throughout the workspace and performing various physical tasks, including lifting, bending, stretching, and standing for prolonged periods.
Candidates for this position are expected to uphold a professional appearance, communication, and behavior consistently. They must adhere to safety protocols and company procedures to maintain a safe and efficient workspace. The Ritz-Carlton values diversity and promotes an inclusive working environment where all associates feel welcomed and empowered. This role offers the opportunity to grow within a world-leading luxury hotel brand while contributing to an exceptional guest experience. As part of the Marriott International family, The Ritz-Carlton Atlanta supports the personal and professional development of its employees, encouraging creativity, kindness, and compassion in daily work.
Job Requirements
- high school diploma or equivalent
- no prior relevant work experience required
- ability to perform physical tasks including lifting up to 50 pounds
- availability to work full time
- adherence to safety and hygiene standards
- willingness to follow company procedures
- effective communication skills
Job Qualifications
- high school diploma or equivalent general educational development (GED)
- prior experience in food service environments considered an asset
- ability to read and verify menu information
- strong communication and teamwork skills
- commitment to professional personal appearance and behavior
Job Duties
- set tables with precision and attention to detail
- assist in kitchen operations as needed
- clean work areas to maintain high hygiene standards
- replenish supplies to ensure uninterrupted service
- adhere to company guidelines and safety procedures
- maintain professional appearance and effective communication
- perform physical tasks including lifting, bending, stretching, and standing for extended periods
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

