Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Marriott International is a globally renowned hospitality company that operates a diversified portfolio of hotels and related lodging facilities. Among its prestigious brands is JW Marriott, a luxury segment committed to creating extraordinary experiences for guests in more than 100 locations worldwide. JW Marriott is celebrated for its dedication to quality, exceptional service, and luxurious environments. The company emphasizes the well-being of both guests and employees, fostering a supportive and inclusive workplace culture where diversity, innovation, and personal growth are highly valued. Marriott's promise to guests centers on delivering "A wonderful hotel experience, always," achieved through genuine care, anticipation of guest needs, and a profound commitment to excellence.

This role is based at JW Marriott in Tampa, Florida, located at 510 Water St. The position is full-time and non-management, requiring availability for overnight shifts and weekends. It falls under the Food and Beverage and Culinary category, reflecting its vital contribution to delivering an exceptional dining experience as part of the hotel’s hospitality offerings. The Guest Service Expert role is not limited to serving food; it aims to create a unique, memorable experience alongside food and beverages. Responsibilities encompass a broad spectrum of services such as setting tables, assisting in the kitchen, cleaning work areas, and restocking supplies. This ensures that every aspect of service becomes an integral part of the guest's overall experience.

Employees in this role are expected to maintain professional appearances, adhere to company guidelines, and uphold quality standards while creating a safe work environment. The physical demands of this position are significant; it involves standing, sitting, prolonged walking, moving objects weighing less than 50 pounds, reaching, bending, and performing tasks that may require bending knees, twisting, stretching, and stooping. The successful execution of these duties is essential for guest satisfaction and hotel operations. Although prior experience in a similar environment is valued, it is not a requirement. A high school diploma or equivalent (GED) is preferred but not mandatory, and no supervisory experience or certification is required.

JW Marriott prides itself on its inclusive work culture, engaging employees to bring their best selves to work while delivering superior hospitality. The company promotes equal employment opportunities and embraces diversity, ensuring a welcoming and accessible environment for all team members. Work here offers not only a chance to contribute to a respected luxury brand but also access to career development, training, recognition, and a supportive community focused on holistic well-being. Joining JW Marriott means being part of a global family committed to personal growth, meaningful work, and delivering exceptional experiences that honor the legacy of J. Willard Marriott. Here, you will find an inspiring place to grow your passion within the luxury hospitality industry and become your best version.

Job Requirements

  • high school diploma or equivalent
  • availability for overnight shifts and weekends
  • ability to perform physical tasks including lifting up to 50 pounds
  • adherence to safety protocols
  • commitment to company standards and guest satisfaction
  • ability to work as part of a team
  • good communication skills

Job Qualifications

  • high school diploma or equivalent
  • ability to follow company guidelines and procedures
  • excellent communication skills
  • capability to perform physical activities for extended periods
  • basic knowledge of food service operations
  • willingness to work overnight shifts and weekends
  • professionalism in appearance and conduct

Job Duties

  • set tables and arrange dining areas
  • assist in kitchen and food preparation tasks
  • clean and maintain workstations
  • restock supplies as needed
  • ensure a safe working environment
  • adhere to company protocols and quality standards
  • provide attentive and proactive guest service

Job Criteria

Experience

No experience required


Job Location

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