Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $10.00 - $15.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
Potential for advancement
Job Description
The hiring establishment is a dynamic restaurant within the food and beverage industry, committed to offering exceptional dining experiences through impeccable service and attention to detail. This restaurant prides itself on maintaining a high standard of hospitality and a memorable atmosphere for all guests, emphasizing teamwork, professionalism, and adherence to industry sanitation and safety standards. It operates with a structured team environment where each member plays a crucial role in delivering seamless service from the moment guests arrive until they leave satisfied.
The available position is for a Server Assistant, who will report directly to the Restaurant Manager and contribute as an essential part of the restaurant's service team. This role is classified as non-exempt and involves assisting servers and hosts by anticipating and responding to guests' needs while ensuring that each table within the server station operates smoothly throughout the service cycle. The Server Assistant is responsible for setting up, servicing, and cleaning tables in accordance with company standards and health regulations. Maintaining constant communication with the server, providing a welcoming and graceful presence at the table, and paying keen attention to details are critical aspects of the position. The Server Assistant aids in food and beverage delivery, monitors water service, clears and resets tables, and ensures the dining area remains clean and orderly. Other duties include maintaining station supplies such as silverware, linens, and condiments, as well as performing additional cleaning duties as assigned.
This role demands excellent multitasking capabilities, a friendly and professional attitude, and the ability to work efficiently in high-pressure situations such as peak dining hours. The Server Assistant must possess a growing knowledge of the menu, ingredients, dining room layouts, and operational systems that enhance the guest experience. Experience in restaurant service or customer service is preferred. Physically, the position requires standing and walking during long shifts and the ability to lift and carry heavy trays and items up to 40 pounds safely. Proper personal protective equipment, including closed-toe shoes with non-skid soles, is required to maintain safety standards.
Joining this restaurant's team as a Server Assistant offers the chance to develop hospitality skills within an energetic environment dedicated to excellence and guest satisfaction. This position is ideal for individuals who thrive in team-oriented settings and are eager to deliver outstanding service that supports the overall success of the restaurant. The role also provides opportunities for learning and professional growth through hands-on experience in food and beverage service operations. Overall, the Server Assistant plays a pivotal role in creating positive guest impressions that encourage repeat business and uphold the restaurant's reputation for quality service.
The available position is for a Server Assistant, who will report directly to the Restaurant Manager and contribute as an essential part of the restaurant's service team. This role is classified as non-exempt and involves assisting servers and hosts by anticipating and responding to guests' needs while ensuring that each table within the server station operates smoothly throughout the service cycle. The Server Assistant is responsible for setting up, servicing, and cleaning tables in accordance with company standards and health regulations. Maintaining constant communication with the server, providing a welcoming and graceful presence at the table, and paying keen attention to details are critical aspects of the position. The Server Assistant aids in food and beverage delivery, monitors water service, clears and resets tables, and ensures the dining area remains clean and orderly. Other duties include maintaining station supplies such as silverware, linens, and condiments, as well as performing additional cleaning duties as assigned.
This role demands excellent multitasking capabilities, a friendly and professional attitude, and the ability to work efficiently in high-pressure situations such as peak dining hours. The Server Assistant must possess a growing knowledge of the menu, ingredients, dining room layouts, and operational systems that enhance the guest experience. Experience in restaurant service or customer service is preferred. Physically, the position requires standing and walking during long shifts and the ability to lift and carry heavy trays and items up to 40 pounds safely. Proper personal protective equipment, including closed-toe shoes with non-skid soles, is required to maintain safety standards.
Joining this restaurant's team as a Server Assistant offers the chance to develop hospitality skills within an energetic environment dedicated to excellence and guest satisfaction. This position is ideal for individuals who thrive in team-oriented settings and are eager to deliver outstanding service that supports the overall success of the restaurant. The role also provides opportunities for learning and professional growth through hands-on experience in food and beverage service operations. Overall, the Server Assistant plays a pivotal role in creating positive guest impressions that encourage repeat business and uphold the restaurant's reputation for quality service.
Job Requirements
- Ability to walk and stand throughout an eight-hour shift
- ability to lift, balance and carry large, oval dining room service trays
- must be able to lift, push, pull and move up to 40lbs
- closed toe, non-canvas and non-skid soled shoes
Job Qualifications
- Previous restaurant serving and/or customer service experience
- ability to think and communicate clearly in high pressure situations
- ability to move quickly and gracefully throughout the dining room
- growing knowledge of the restaurant's menu, ingredients and cooking techniques
- knowledge of all glassware types
- ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift
- knowledgeable of basic sanitation
- knowledgeable of computer operations and ordering procedures
- ability to communicate effectively with guests, coworkers and supervisors
- ability to absorb large amounts of information quickly including service procedures, menus and dining room floor plan
Job Duties
- Assists servers and hosts in properly serving food and beverages when requested
- responsible for water service and maintenance of water levels throughout the meal
- clears, cleans and resets tables with service wares in keeping with company and proper sanitation standards
- responsible for crumbing tables as directed by the server
- transports dirty tableware from the dining room to the dish drop area and sorts accordingly
- maintains stock and cleanliness of stations with necessary equipment including silverware, linen and condiments
- wipes down booths and chairs and moves tables and chairs and cleans floors as necessary
- folds napkins, polishes silver and replenishes condiments
- maintains an organized and fully stocked side-stand within each shift
- ensures dining room, waiting and service areas are clean, stocked and visually appealing
- responds immediately and graciously to guest service issues and reports the situation to the appropriate server or manager on duty
- maintains an acceptable appearance for station and surrounding area
- responsible for special cleaning projects such as dusting, polishing and scrubbing walls
- performs additional tasks as assigned by the manager
- maintains communication and teamwork with coworkers and supervisors
- conducts oneself professionally with awareness that all actions and communications are within guest view
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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