Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
day 1 medical insurance
Dental Insurance
Vision Insurance
401K Matching
Paid Time Off
Tuition Reimbursement
employee recognition programs
Job Description
PENN Entertainment is a leading company in the entertainment and gaming industry, known for delivering fun and unforgettable experiences to its guests. As an organization, PENN Entertainment takes pride in its dynamic work environment, where every day brings new energy and fast-paced excitement. The company thrives on its diverse team of enthusiastic professionals who are passionate about creating memorable moments for customers. This collaborative culture not only fosters teamwork but also encourages personal and professional growth. PENN Entertainment values its employees and is committed to supporting their career development by providing ample opportunities for advancement, continuous learning, and tailored support to help them succeed.
The Food Runner position at PENN Entertainment's Hollywood Casino & Hotel is a critical role within the hospitality and restaurant sector. This position offers an hourly wage starting at $10.00 plus tips, with an average tip of approximately $50 per shift, making it an attractive opportunity for individuals seeking both reliable income and the chance to earn additional gratuities. The shift timings vary, generally falling between 11:45 a.m. and 11:30 p.m., which offers flexibility across different parts of the day. Food Runners play an essential role in ensuring smooth and efficient food service by delivering meals quickly, accurately, and with a friendly attitude to guests.
In this role, Food Runners are responsible for not only delivering food to guests but also supporting kitchen and serving staff by maintaining clean, well-stocked workstations, and managing inventory for table stocks. The position requires cooperation with servers, cooks, and supervisors, fostering a team-centric environment that emphasizes exceptional customer service and communication skills. Safety, hygiene, and adherence to company policies are paramount, as Food Runners contribute directly to the overall dining experience and satisfaction of guests.
PENN Entertainment offers a comprehensive Total Rewards package designed to support employee wellness in various aspects including financial health, physical wellness, and mental well-being. From day-one medical, dental, and vision coverage to retirement benefits like 401(k) matching, employees receive extensive support. Additional perks include tuition reimbursement programs, diversity scholarships for team members' children, and special discounts with affiliated educational institutions. The company also provides recognition programs with cash rewards and gift cards to celebrate employee contributions, alongside practical benefits like Uber access for nearby metro stations. Paid time off is earned progressively based on tenure, ensuring that long-term employees are rewarded with generous leave.
Joining PENN Entertainment as a Food Runner means becoming part of an exciting and supportive workplace where employee success is championed. Whether you are seeking to launch a career in hospitality or looking for a role in a lively, customer-focused environment, this position offers a great balance of responsibility, rewards, and development opportunities within a thriving entertainment company.
The Food Runner position at PENN Entertainment's Hollywood Casino & Hotel is a critical role within the hospitality and restaurant sector. This position offers an hourly wage starting at $10.00 plus tips, with an average tip of approximately $50 per shift, making it an attractive opportunity for individuals seeking both reliable income and the chance to earn additional gratuities. The shift timings vary, generally falling between 11:45 a.m. and 11:30 p.m., which offers flexibility across different parts of the day. Food Runners play an essential role in ensuring smooth and efficient food service by delivering meals quickly, accurately, and with a friendly attitude to guests.
In this role, Food Runners are responsible for not only delivering food to guests but also supporting kitchen and serving staff by maintaining clean, well-stocked workstations, and managing inventory for table stocks. The position requires cooperation with servers, cooks, and supervisors, fostering a team-centric environment that emphasizes exceptional customer service and communication skills. Safety, hygiene, and adherence to company policies are paramount, as Food Runners contribute directly to the overall dining experience and satisfaction of guests.
PENN Entertainment offers a comprehensive Total Rewards package designed to support employee wellness in various aspects including financial health, physical wellness, and mental well-being. From day-one medical, dental, and vision coverage to retirement benefits like 401(k) matching, employees receive extensive support. Additional perks include tuition reimbursement programs, diversity scholarships for team members' children, and special discounts with affiliated educational institutions. The company also provides recognition programs with cash rewards and gift cards to celebrate employee contributions, alongside practical benefits like Uber access for nearby metro stations. Paid time off is earned progressively based on tenure, ensuring that long-term employees are rewarded with generous leave.
Joining PENN Entertainment as a Food Runner means becoming part of an exciting and supportive workplace where employee success is championed. Whether you are seeking to launch a career in hospitality or looking for a role in a lively, customer-focused environment, this position offers a great balance of responsibility, rewards, and development opportunities within a thriving entertainment company.
Job Requirements
- Applicant must be at least 18 years of age
- High school diploma or equivalent required
- Must work well with others in a team atmosphere, especially servers, cooks, and supervisors
- Must have excellent customer service and communication skills
- Must pass background check and drug test
- Must be able to work any day of the week and any shift, including holidays and weekends
- Must present a well-groomed appearance
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to work well with others in a team environment
- Knowledge of food service protocols preferred
- Previous experience in a hospitality or restaurant environment advantageous but not required
Job Duties
- Provides fast, friendly, professional food service to restaurant guests
- Assists in the fulfillment of all food orders according to guests' needs
- Delivers food to guest tables throughout the restaurant
- Maintains a clean and stocked workstation
- Obtains replacement stock for table tops from kitchen area/storage
- takes inventory in accordance with established procedures
- Assists server/bus person in setting up tables and provides maximum efficiency and service levels by retrieving guests' special requests
- Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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