Job Overview

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Employment Type

Full-time
Part-time
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Benefits

Competitive base wage
Tips
free meal during shift
Free telehealth medical and mental benefits
Paid Time Off
Sick and Safe Leave
401k plan
Opportunities for advancement

Job Description

Nando's is a globally recognized restaurant chain specializing in flame-grilled PERi-PERi chicken known for its vibrant flavors and welcoming atmosphere. Originating from South Africa and expanding worldwide, Nando's offers an exciting casual dining experience enriched by its unique blend of Portuguese and African influences. The company prides itself on creating an inclusive and dynamic workplace where team members are valued and encouraged to grow professionally. Nando's commitment to quality food, excellent service, and a friendly environment has earned it a loyal customer base and a strong presence in the restaurant industry.

Nando's is currently seeking enthusiastic and dedicated individuals to join their team as Food Runners/Servers. This role is vital to delivering the signature Nando's experience by ensuring food is served quickly and accurately to guests. Food Runners act as the bridge between the kitchen and the dining area, maintaining the smooth flow of orders while upholding the restaurant's high standards of cleanliness and customer service. Whether you are looking to start a career in the restaurant industry or seeking a fun, rewarding part-time or full-time job, this position provides an excellent opportunity to engage with customers, develop valuable skills, and be part of a supportive team culture.

The Food Runner/Server position at Nando's offers a competitive base wage plus attractive tips averaging $3 to $4 per hour. Employees enjoy additional perks including a free meal during each shift, free telehealth medical and mental benefits that extend to their family members, and a 401k retirement plan. Employees also earn paid time off after one year and have immediate access to sick and safe leave, ensuring a healthy work-life balance. Nando's fosters career development through its internal advancement programs, providing pathways for growth within the company. The role requires strong teamwork, excellent communication skills, and the ability to maintain calm and efficiency under pressure in a fast-paced restaurant environment. Physical stamina is necessary, as the position involves lifting, standing, walking, and handling orders throughout the shift.

Joining Nando's means becoming part of a team that values diversity and promotes equal employment opportunities. The company strictly prohibits discrimination and harassment based on race, color, religion, age, gender, national origin, disability, veteran status, sexual orientation, gender identity, or any protected characteristic in compliance with federal, state, and local laws. This inclusive approach extends across all aspects of employment, from recruiting and hiring to training and promotion. Being a Food Runner/Server at Nando's offers more than just a job – it offers a chance to be part of a vibrant community-oriented brand, develop professional skills, and enjoy meaningful employee benefits in a supportive workplace.

Job Requirements

  • Ability to take direction and work in a team environment
  • ability to work calmly and effectively under pressure
  • commitment to quality service
  • knowledge and comprehension of safety, sanitation, and food handling procedures
  • basic English language and professional communication skills
  • physical ability to lift up to 15 lbs independently for extended periods
  • ability to stand, walk, and climb stairs while carrying food or dishes for 8-10 hours per shift
  • good hand-eye coordination
  • ability to reach, bend, twist, stoop, push, pull, and lift overhead independently
  • must be able to climb stairs in multi-level restaurants

Job Qualifications

  • Basic knowledge of food and beverage service
  • ability to communicate professionally in English
  • experience in a restaurant or customer service environment preferred
  • strong teamwork and interpersonal skills
  • ability to remain calm and effective under pressure
  • knowledge of safety, sanitation, and food handling procedures

Job Duties

  • Transport food orders from kitchen to appropriate tables
  • announce food items to guests with a friendly demeanor
  • clean, set, and re-set tables continuously throughout the shift
  • take responsibility for assigned station and side duties
  • work collaboratively with team members to exceed guest expectations
  • maintain a positive attitude and uphold customer service standards
  • ensure timely delivery of food to guests

Job Criteria

Experience

Entry Level (1-2 years)


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