Food Runner

Dust Bowl is a vibrant and dynamic hospitality establishment known for its exceptional food and beverage service. As a popular destination for locals and visitors alike, Dust Bowl prides itself on delivering high-quality culinary experiences in a welcoming and fast-paced environment. This company operates in the food service and beverage industry, specifically focusing on providing an engaging taproom experience along with a delightful food menu. The establishment fosters a culture of teamwork, professionalism, and continuous improvement, ensuring every guest enjoys not only outstanding food but also top-notch customer service. Dust Bowl values its employees and strives to create a positive work atmosphere where team members can excel and develop their careers. This role operates in a busy indoor setting with a lively atmosphere, where attention to detail, effective communication, and efficiency are paramount to success.

The Food Runner position at Dust Bowl is a key role within the kitchen and front-of-house operations. This part-time variable-hour role requires flexibility in shifts, including days, evenings, and weekends, aligning with the operational needs of the establishment. The Food Runner is responsible for ensuring all meals meet Dust Bowl's standards for quality, portion size, and presentation. A critical aspect of the job is organizing and expediting the delivery of food orders, running meals to tables, and managing coordination between the kitchen and front-of-house staff. This includes communicating dish priorities, managing ticket times, and overseeing synchronization between line cooks, servers, and bartenders.

Additionally, the Food Runner manages Beer Garden orders for guest pick up, interacts with guests to ensure satisfaction, and supports the kitchen team by preparing sauces, assisting cooks, and maintaining cleanliness and station efficiency. The role also involves operating POS systems and managing orders with special requests or upcharges. Given the nature of the job, the Food Runner needs strong organizational skills, clear and confident communication abilities, and the capacity to multitask in a fast-paced environment. Physical demands include standing and walking for extended periods and lifting up to 50 pounds, making physical stamina essential.

This position offers a competitive wage starting at $16.90 per hour plus tips, and includes benefits such as 401(k) with matching and employee discounts. Dust Bowl encourages applicants with diverse backgrounds, including those with a criminal record, to apply. Reporting lines include the Kitchen Manager(s), Taproom Manager(s), and the General Manager. The Food Runner role is nonexempt and integral to maintaining Dust Bowl's reputation for excellent service and guest satisfaction. Overall, this position is ideal for individuals who thrive in an active food service environment, enjoy working collaboratively, and are committed to delivering quality food and service excellence.