Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse and inclusive workplace

Job Description

Marriott International is a world-renowned hospitality company known for its dedication to quality service, unique guest experiences, and commitment to diversity and inclusion. The Dearborn Inn Autograph Collection, part of the prestigious Autograph Collection by Marriott, is located in Dearborn, Michigan. The Autograph Collection brand represents a portfolio of four and five-star independent hotels, each selected for its originality, quality, and bold character. These hotels cater to travelers who seek more than just accommodation; they want memorable and unique experiences that add to their personal narrative. The Dearborn Inn embodies this spirit by offering distinct food and beverage services alongside its exceptional hospitality. The role of Guest Service Support Expert is integral to maintaining the high standards of the hotel’s operations and service delivery.

The Guest Service Support Expert position at the Dearborn Inn is a full-time, non-management role with a pay rate of $18.00 per hour. This position is crucial in supporting the smooth running of food and beverage services throughout the hotel. Unlike traditional roles focused solely on food preparation or service, the Guest Service Support Expert creates a welcoming and efficient environment where every guest interaction contributes to an unforgettable stay. Candidates must be prepared for a physically active position, including standing, walking on varied surfaces, and handling objects up to 50 pounds with assistance. Responsibilities include assisting the kitchen, setting tables, replenishing supplies, and ensuring that the dining area remains clean and orderly.

This role demands attention to detail, adherence to safety protocols, and a commitment to delivering excellent guest experiences. The position requires open and weekend availability, reflecting the dynamic needs of the hospitality industry. Moreover, Marriott International’s commitment to equal opportunity and inclusivity means that all associates are welcomed and valued, creating a diverse and supportive workplace. Employees at the Dearborn Inn benefit from being part of a global leader in hospitality, with opportunities for personal and professional growth. Working here means more than just a job; it is a chance to belong to a vibrant, culturally rich community that celebrates individuality and excellence in service.

Job Requirements

  • Open availability
  • weekend availability preferred
  • high school diploma or G.E.D. equivalent preferred
  • ability to stand, sit, or walk for extended periods
  • capability to move and lift objects weighing up to 25 pounds independently and 50 pounds with assistance
  • willingness to adhere to safety protocols and company policies
  • strong customer service orientation
  • ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or G.E.D. equivalent preferred
  • previous experience in a food and beverage environment preferred
  • ability to work full time with open and weekend availability
  • strong communication and team collaboration skills
  • ability to maintain professional appearance and conduct
  • willingness to engage in physically demanding tasks
  • no supervisory experience required

Job Duties

  • Set tables and assist in preparing dining areas
  • support kitchen staff with food and beverage operations
  • clean work areas and replenish supplies
  • ensure safety and quality standards are maintained
  • communicate professionally with guests and team members
  • handle physical tasks such as lifting and moving items up to 50 pounds
  • follow company policies and procedures

Job Criteria

Experience

No experience required


Job Location

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