Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Meal Allowances
Professional development opportunities

Job Description

The hiring company is a dynamic and customer-focused restaurant dedicated to providing exceptional dining experiences. As a well-established establishment in the hospitality industry, the restaurant prides itself on delivering high-quality food and outstanding service to its guests. Committed to excellence, the team works collaboratively to ensure every customer leaves satisfied. The business operates with flexibility in scheduling to meet its operational demands and is open to offering both full-time and part-time employment opportunities to accommodate varying candidate needs. The salary details are typically competitive and commensurate with experience and position held within the service team.

The role of the Runner is an integral part of the restaurant’s front-of-house operations. This position is responsible for ensuring that dishes are delivered promptly and correctly to guests, maintaining professional food presentation standards, and actively supporting the team to facilitate a smooth dining experience. The Runner serves as a vital link between the kitchen and the dining area, guaranteeing orders are accurate and presented neatly. This role requires attentiveness to detail, speed, and excellent communication skills to address customers’ needs effectively.

Those in the Runner position will monitor the food expo line to keep it organized and clean, help reset tables quickly after guests depart, and assist servers with customer service tasks. The ideal candidate will be adaptable, able to handle the physical demands of the job including lifting and carrying food and dishes regularly, and maintain composure during busy service hours. Additionally, the Runner supports the overall teamwork within the restaurant, ensuring guest satisfaction through proactive engagement and responsiveness. Knowledge of the menu and the ability to make recommendations is expected to enhance the guest experience further.

This opportunity offers a fast-paced, engaging environment for candidates passionate about hospitality and customer service. The company encourages individuals with a positive attitude and a strong work ethic to join their motivated team. The position requires punctuality, a cooperative spirit, and the willingness to take initiative when assisting colleagues or responding to operational needs. Continuous learning and personal development are supported by management through regular meetings and training, setting the stage for career growth within the organization.

Working as a Runner provides an excellent foundation for those aiming to build a career in the restaurant industry, offering exposure to various aspects of restaurant operations from guest interaction to inventory and cleanliness management. The role not only emphasizes exceptional guest service but also the importance of maintaining a clean and efficient environment for both staff and patrons. If you thrive in a team-oriented atmosphere and enjoy engaging with diverse customers, this position offers a rewarding and supportive work setting where you can leverage your energetic and adaptable nature to contribute meaningfully to the company’s ongoing success.

Job Requirements

  • High school diploma or equivalent
  • ability to read, write and speak English
  • previous experience in a restaurant or customer service role preferred
  • capable of lifting and carrying up to 50 pounds frequently
  • ability to stand and walk for long periods
  • punctuality and reliability
  • strong interpersonal and communication skills
  • ability to handle high-pressure situations calmly
  • flexible schedule to meet business needs
  • willingness to maintain cleanliness and organization
  • motivated and adaptable work attitude

Job Qualifications

  • Good communication and organizational skills
  • ability to handle stressful situations
  • positive attitude and ability to work well under pressure
  • responsibility and neat, clean appearance
  • strong communication skills with supervisors and team members
  • ability to read, write and speak English
  • knowledge of the menu and ability to make suggestions
  • teamwork orientation
  • punctuality and reliability
  • ability to learn and adapt quickly
  • attention to detail in food presentation
  • basic understanding of restaurant operations

Job Duties

  • Run food to the correct tables with the correct announcement
  • provide speedy, efficient and professional service
  • respond to guest requests promptly
  • ensure customers receive the best possible service and care
  • maximize sales opportunities through good service and table scanning
  • run drinks from the service bar when needed
  • work with restaurant staff to create a positive dining experience
  • greet customers and answer questions
  • alert team members when tables need attention
  • maintain knowledge of the menu and make suggestions
  • ensure tables are enjoying their meals and resolve problems
  • keep pass area clean and organized
  • attend meetings and training sessions
  • adhere to cleaning checklists
  • report complaints or issues to management
  • be hands-on and present during service
  • clean tables and remove dishes after customer leaves
  • carry soiled dishes to dishwasher
  • ensure availability of clean dining materials
  • reset tables promptly
  • sweep and mop floors as needed
  • maintain focus and productivity during shifts

Job Criteria

Experience

Entry Level (1-2 years)


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