
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Employee assistance program
retirement savings plan
Job Description
The Dearborn Inn Autograph Collection, located in Dearborn, Michigan, is part of the prestigious Autograph Collection by Marriott International. This growing collection of four and five-star independent hotels is known for its unique, high-quality, and memorable experiences that cater to the discerning traveler. Each hotel within the collection is carefully selected for its originality, bold character, and exceptional service, positioning itself as a destination for The Individualist—a traveler who seeks to enrich their personal narrative through every journey. The Dearborn Inn represents this ethos with its rich heritage and commitment to excellence, delivering a distinguished hospitality experience in a historic setting. As part of Marriott International, the Dearborn Inn is backed by the stability and global reach of one of the world’s leading hotel brands, which is dedicated to fostering a diverse and inclusive work environment. Marriott International actively embraces equality and inclusion, valuing the unique backgrounds, talents, and experiences of its associates. The establishment encourages a workplace free from discrimination, welcoming all associates and customers regardless of protected status, including disability and veteran status, or any other legally protected basis.
The role on offer is that of a Guest Service Support Expert, a pivotal non-management position focused on ensuring smooth food and beverage operations within the hotel. This part-time role is based on-site and involves working flexible shifts, including day shifts, evening shifts, and weekends. The pay range is competitive at $18.00 per hour, reflecting the importance Marriott places on quality guest experiences. The Guest Service Support Expert goes beyond routine tasks; they contribute to creating an ambiance where each guest feels welcomed and valued. Responsibilities include setting tables, assisting the kitchen, replenishing supplies, and maintaining clean work areas. This hands-on position requires standing, sitting, and moving around for extended periods, managing menus, and performing physical tasks such as lifting and carrying items up to 25 pounds unassisted or 50 pounds with assistance. The role demands attention to safety, adherence to company policies, and maintaining a professional appearance and demeanor.
This position requires a proactive individual who values teamwork and guest satisfaction. Although no prior food and beverage experience is necessary, candidates with such experience will have an advantage. The company also values a high school diploma or GED equivalent as a foundational educational requirement. The role offers an opportunity to join a dynamic, global team where personal and professional growth is encouraged. Being part of Autograph Collection means contributing to a portfolio of unique hotels that are continuously evolving and redefining hospitality standards. Marriott International supports its associates with meaningful benefits and a commitment to helping them become the best versions of themselves while delivering exceptional guest service every day.
The role on offer is that of a Guest Service Support Expert, a pivotal non-management position focused on ensuring smooth food and beverage operations within the hotel. This part-time role is based on-site and involves working flexible shifts, including day shifts, evening shifts, and weekends. The pay range is competitive at $18.00 per hour, reflecting the importance Marriott places on quality guest experiences. The Guest Service Support Expert goes beyond routine tasks; they contribute to creating an ambiance where each guest feels welcomed and valued. Responsibilities include setting tables, assisting the kitchen, replenishing supplies, and maintaining clean work areas. This hands-on position requires standing, sitting, and moving around for extended periods, managing menus, and performing physical tasks such as lifting and carrying items up to 25 pounds unassisted or 50 pounds with assistance. The role demands attention to safety, adherence to company policies, and maintaining a professional appearance and demeanor.
This position requires a proactive individual who values teamwork and guest satisfaction. Although no prior food and beverage experience is necessary, candidates with such experience will have an advantage. The company also values a high school diploma or GED equivalent as a foundational educational requirement. The role offers an opportunity to join a dynamic, global team where personal and professional growth is encouraged. Being part of Autograph Collection means contributing to a portfolio of unique hotels that are continuously evolving and redefining hospitality standards. Marriott International supports its associates with meaningful benefits and a commitment to helping them become the best versions of themselves while delivering exceptional guest service every day.
Job Requirements
- High school diploma or G.E.D. equivalent
- Preferred experience in food and beverage services
- Ability to stand, sit, or walk for long periods
- Ability to lift, carry, push, and pull weights up to 25 pounds unassisted and 50 pounds with assistance
- Availability for day shift, evening shift, and weekends
- Must adhere to company policies and safety regulations
- Professional appearance and communication skills required
Job Qualifications
- High school diploma or G.E.D. equivalent
- Previous experience in a food and beverage environment preferred
- Ability to work flexible hours including evenings and weekends
- Strong communication and interpersonal skills
- Commitment to delivering excellent guest service
- Ability to perform physical tasks including lifting up to 50 pounds with assistance
Job Duties
- Set tables according to hotel standards
- Assist the kitchen staff with food and beverage preparation support
- Clean work areas and replenish supplies as needed
- Manage the menu by reading and visually verifying information
- Follow safety guidelines to maintain a safe workplace
- Uphold company policies and procedures consistently
- Provide professional communication and appearance at all times
Job Criteria
Experience
No experience required
Job Location
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