Food Runner

Sonesta International Hotels is a prominent player in the hospitality industry and ranks as the 8th largest hotel company in the United States. The company is expanding rapidly and boasts a diverse portfolio that includes a mix of full-service and focused hotels located in major cities across the country. With over 1000 properties spanning eight countries and counting, Sonesta offers a geographically widespread presence that caters to a wide range of guests and their unique needs. The company's approach to hospitality is deeply human-centered, emphasizing service with passion and loyalty with purpose. This focus ensures that every guest receives a quality experience that fosters meaningful connections, making Sonesta not just a place to stay but a place to belong.

Sonesta's distinctive blend of owned, managed, and franchised properties means that its brand is everywhere guests want to be. The company's mission, encapsulated in their motto "Together We Thrive," reflects their commitment to delivering exceptional hospitality, adding value, and maintaining high standards in guest service across all their locations. They seek talented individuals who share this vision and passion for hospitality to join their expanding team.

The Food Runner position at Sonesta International Hotels plays a crucial supporting role in the front-of-house operations of their hotel restaurants. This role is vital to the smooth delivery of food from the kitchen to guests, ensuring orders are accurate, fresh, and presented according to Sonesta’s high standards. Food Runners act as an important link between the kitchen and dining areas, assisting servers and maintaining efficient workflow in a fast-paced environment. This position requires a proactive, detail-oriented individual who thrives in a team-oriented setting and is motivated by providing excellent guest service.

Food Runners at Sonesta are tasked with ensuring food items reach guests promptly and in excellent condition, optimizing the dining experience. They meticulously verify order details, including any special dietary requests, to guarantee customer satisfaction. Additionally, they support the front-of-house team by clearing dishes, resetting tables, and refilling beverages, contributing to a seamless dining environment. Communication skills are essential to coordinate effectively with both kitchen staff and servers.

This role requires adherence to all food safety, sanitation, and health regulations, reflecting Sonesta's commitment to guest well-being and operational excellence. The work environment is fast-paced and physically demanding, involving standing, walking, lifting, and carrying trays. Evening, weekend, and holiday shifts are an integral part of the schedule.

Sonesta rewards these efforts with a competitive hourly wage starting at $16, potential for tip sharing, and a range of employee benefits. These benefits include meal discounts, free parking, hotel discounts, and comprehensive health and financial security plans. Employees at Sonesta are part of a growth-oriented, supportive company culture that values diversity and equal opportunity. Joining Sonesta as a Food Runner is an excellent opportunity for individuals seeking to build a rewarding career in hospitality, offering a supportive work environment and opportunities for personal and professional growth.