Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Paid training
401(k)
Health Insurance

Job Description

Great American Restaurants is a distinguished hospitality group that operates a vibrant collection of 14 high-volume restaurants, three artisan bakeries, and a renowned BBQ spot located throughout Northern Virginia and Maryland, serving the Washington, DC metropolitan area. Known for an unwavering commitment to excellent cuisine and exceptional guest service, the company has earned a reputation as a leader in the restaurant industry. With a portfolio of diverse establishments such as Patsy’s American, Randy’s Prime Seafood & Steaks, Ozzie’s Good Eats, Jackson’s, Artie’s, Carlyle, Mike’s American, Silverado, Best Buns, Coastal Flats, Sweetwater Tavern, and Stupid Good BBQ, Great American Restaurants has something to offer every culinary preference. The company’s dedication to quality, innovation, and hospitality excellence has not gone unnoticed; it has been recognized as a Top Workplace by The Washington Post for more than a decade, reflecting its positive workplace culture and employee satisfaction.

At Great American Restaurants, the philosophy that taking care of employees leads to outstanding guest experiences is a driving force. This belief is integral to how the organization fosters a supportive and growth-oriented environment for its team members. The staff's passion for hospitality and commitment to guest satisfaction are what ultimately distinguish the company. The inclusive and dynamic workplace encourages team collaboration, professional development, and a vibrant atmosphere where employees can thrive.

The Food Runner position at Great American Restaurants is an exciting opportunity for individuals who are passionate about hospitality and enjoy being active in a fast-paced setting. Food Runners play a critical role in ensuring that guests receive their orders promptly and that the dining experience is seamless and enjoyable. These professionals act as the vital link between the kitchen and the dining room, delivering food with grace, efficiency, and a focus on guest satisfaction. Food Runners are also responsible for supporting kitchen operations, making sure every dish meets the company’s high standards before reaching the guest.

Food Runners at Great American Restaurants start with a competitive wage of $18 or more per hour, reflecting the company’s commitment to fairly compensating its employees. This role is perfect for those who thrive in high-volume environments and want to develop their skills in hospitality while working with a top-tier team. The position demands outstanding menu knowledge, attention to detail in presentation, and maintaining excellent communication with kitchen staff and servers.

In addition to the rewarding work itself, Food Runners benefit from a comprehensive package designed to support their well-being and career growth. Benefits include paid training, an employee dining discount allowing team members to enjoy the exceptional food at a reduced rate, health insurance options, paid time off, and a 401(k) plan based on eligibility. The company also emphasizes opportunity for career progression within its many establishments, which allows employees to expand their expertise and advance within the hospitality industry.

Great American Restaurants is a vibrant work environment for anyone who values teamwork, exceptional customer service, and a dedication to hospitality excellence. The Food Runner role is ideal for energetic individuals who want to be at the heart of the dining experience, ensuring guests enjoy memorable meals while contributing to a supportive and dynamic team. With its award-winning restaurants and commitment to employee well-being, Great American Restaurants offers a fulfilling career pathway in a renowned and growing company.

Job Requirements

  • High school diploma or equivalent
  • ability to work standing for long periods
  • excellent interpersonal and communication skills
  • ability to work in a fast-paced environment
  • willingness to work flexible shifts including evenings, weekends, and holidays
  • physical stamina to carry food and trays safely
  • adherence to food safety and hygiene standards

Job Qualifications

  • High school diploma or equivalent
  • experience in a fast-paced hospitality environment preferred
  • strong communication skills
  • ability to work as part of a team
  • excellent customer service skills
  • attention to detail in food presentation
  • ability to maintain a fast pace in high-volume settings

Job Duties

  • Providing excellent hospitality and a one-of-a-kind dining experience to our guests
  • delivering all food orders to guests in a timely and gracious manner
  • providing support for kitchen operations and being the final set of eyes on food as it leaves the kitchen
  • following recipe and presentation guidelines to meet or exceed guest’s expectations
  • having outstanding menu knowledge

Job Criteria

Experience

Entry Level (1-2 years)


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