Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $15.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Employee Discounts
flexible schedule

Job Description

Texas Card House is a renowned entertainment and dining establishment known for its vibrant casino gaming environment combined with exceptional food and beverage services. Located in Las Colinas, Texas Card House creates a thrilling atmosphere that appeals to a diverse clientele seeking fun, excitement, and quality dining experiences under one roof. This establishment is celebrated for its commitment to providing outstanding service that ensures every guest feels valued and enjoys a memorable visit. The team at Texas Card House takes pride in fostering a welcoming environment where safety, positivity, and professionalism are prioritized. They are dedicated to creating an inclusive workplace that encourages individuals from all backgrounds, including those with criminal records or requiring accommodations, to apply and grow within their organization.

The Food Runner position at Texas Card House is a vital role that supports the efficient delivery of food and beverages from the kitchen to the guests. This role is essential in maintaining the smooth operation of the dining service by ensuring orders are accurate, presented attractively, and delivered swiftly. As a Food Runner, you will collaborate closely with servers and kitchen staff, playing a key part in coordinating efforts to enhance the guest dining experience. The role demands strong communication skills, keen attention to detail, and a sense of urgency, as timely service directly impacts customer satisfaction. The Food Runner also takes responsibility for keeping the dining environment clean and organized by refilling drinks, bussing tables, and resetting tables as needed. This is an on-site, in-person position based at the Las Colinas location, offering both part-time and full-time schedules to accommodate different availability. The pay begins at $7.50 per hour plus tips, with an expected workload of 20 to 40 hours per week.

Working as a Food Runner at Texas Card House requires navigating a fast-paced, high-energy setting characterized by bright lights, noise, and a bustling atmosphere typical of casino gaming venues. Candidates should be comfortable working in a professional kitchen setting that includes exposure to heat and adherence to strict food safety and sanitation protocols. The role involves physical demands such as standing, walking, carrying trays of food and beverages up to 25 pounds, and enduring long shifts while maintaining focus and a positive attitude. Safety and compliance are prioritized, with all Food Runners required to have an active Food Handler's Certification and TABC Certification.

Texas Card House values diversity and inclusion, ensuring an equitable hiring and working environment. They provide reasonable accommodations for qualified individuals with disabilities, emphasizing their commitment to equal opportunity employment. Benefits include medical insurance for full-time employees, dental and vision insurance, employee discounts on gym access, food, merchandise, and flexible scheduling options to support work-life balance. The Food Runner position is an excellent opportunity for individuals seeking a dynamic work environment where excellent customer service and teamwork are central to the role's success.

Job Requirements

  • On-site, in-person role
  • Ability to walk, stand, and move quickly throughout the restaurant for extended periods
  • Ability to carry trays of food and beverages, ensuring safe delivery without spillage
  • Ability to read order tickets, identify food items, and deliver them accurately to the correct guests
  • Ability to hear customer requests and communicate with kitchen staff and servers in a noisy environment
  • Clear verbal communication with guests, servers, and kitchen staff
  • Ability to maintain focus and energy during long shifts
  • Ability to carry trays or food items weighing up to 25 pounds
  • Ability to work in a bustling, crowded environment with fluctuating noise levels and varying temperatures
  • Reasonable accommodations provided for qualified individuals with disabilities

Job Qualifications

  • Active food handler's certification
  • Active TABC certification
  • Experience working in a fast-paced restaurant environment preferred
  • Strong ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • A positive and professional attitude
  • Ability to work independently and as part of a team
  • Commitment to providing exceptional customer service

Job Duties

  • Deliver food and beverages to guests in a timely and courteous manner
  • Maintain a clean and organized dining area by refilling drinks, bussing tables, and ensuring proper table setup
  • Collaborate with servers and kitchen staff to ensure smooth workflow and efficient service
  • Provide excellent customer service by addressing guest inquiries and requests with a positive attitude
  • Follow all Texas Card House food safety and sanitation procedures

Job Criteria

Experience

Mid Level (3-7 years)


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