Food Runner

Kyle, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $11.00 - $16.50

Work Schedule

Standard Hours

Benefits

Paid Time Off

employee discount

Health Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid holidays

volunteer pay

Tuition Reimbursement

Referral bonuses

Job Description

La Condesa is a vibrant Mexican restaurant located in the heart of downtown Austin's 2nd Street District, inspired by the culture, energy, and cuisine of Mexico City's bohemian La Condesa neighborhood. Known for its authentic flavors and the best margaritas in Austin, La Condesa prides itself on delivering an exceptional dining experience through a seasonally changing menu dedicated to sustainability and the responsible sourcing of ingredients from local farmers. As a notable establishment in Austin's dynamic culinary scene, La Condesa fosters a positive environment fueled by teamwork and passion for guest service, making it a sought-after destination for food lovers and locals alike.

La Condesa is currently hiring a Food Runner to join its dedicated team. This role is essential in ensuring timely, accurate, and courteous delivery of food orders to guests, acting as a vital link between the kitchen and the dining area. The Food Runner will assist the service staff by maintaining product knowledge, handling allergen alerts, and delivering dishes with correct presentation. Candidates must demonstrate strong communication skills and the ability to work collaboratively within a fast-paced team environment. This position requires attentiveness, efficiency, and a commitment to enhancing the guest experience from meal preparation to the clearing of tables. By joining La Condesa, Food Runners become part of a community-centric company, New Waterloo, which empowers its workforce and contributes positively to the broader Austin community. Full-time employees enjoy competitive wages along with comprehensive benefits, including health insurance, paid time off, tuition reimbursement, and more, making this an excellent opportunity for individuals aiming to grow in the hospitality industry.

Job Requirements

high school diploma or general education degree (GED)
6 months of related experience in the hospitality industry preferred
state-issued food handling certification as required
ability to speak, read, write, and understand the primary language(s) of the workplace
ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
ability to speak effectively before guests and groups of co-workers

Job Qualifications

high school diploma or general education degree (GED)
6 months of related experience in the hospitality industry preferred
state-issued food handling certification as required
ability to speak, read, write, and understand the primary language(s) of the workplace
ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
ability to speak effectively before guests and groups of co-workers

Job Duties

maintain product knowledge to ensure the accuracy of recipes and notify guests of ingredients
maintain product allergen knowledge and pay close attention to ensure accuracy and proper communication of dishes with allergen alerts
prepare tables for meals, including setting up items such as linens, silverware, and glassware
serve food or beverages to guests and prepare or serve specialty dishes at tables as required
verify that guests have proper dishware and utensils needed for the course upon delivery of food
provide clear communication between front and back of house staff
remove dishes and glassware from tables or counters and take them to the kitchen for cleaning
clean tables or counters after guests have finished dining as needed
stock area with dining supplies such as plates, utensils, glassware, and linens
ensure immediate response is given to guest comments and concerns
inform immediate supervisor and apply corrective measures when necessary