Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health and Wellness
Paid Time Off
Discounted meals
growth and advancement opportunities

Job Description

Turnpike Market is a vibrant and welcoming restaurant located in Billerica, MA, known for its diverse and globally-inspired menu which showcases fresh, seasonal ingredients. The eatery prides itself on its ability to combine classic comfort food with unique culinary creations, offering an array of flavorful options including seafood plates, handcrafted pizzas, pasta dishes, tacos, sandwiches, soups, salads, and hearty bowls. This establishment has become a favorite destination for those seeking memorable dining experiences in a friendly and lively atmosphere. At Turnpike Market, the culture revolves around being one big family. The team culture and restaurant ambiance are just as important as the food served, creating an environment where customers not only enjoy delicious meals but also feel the warmth and friendliness that the staff embodies. The company values personality and drive even more than prior experience, demonstrating a true commitment to nurturing talent through dedicated training and development. This mindset fosters growth and helps team members reach their highest potential, reflecting the company’s philosophy of continuous improvement and support.

This role at Turnpike Market is an exciting opportunity for candidates who are passionate about customer service and enjoy working in a positive, healthy, and active environment. The company seeks individuals who are enthusiastic about being part of an awesome team that embraces a lively and positive workplace culture. Employees are encouraged to take pride in their work and grow alongside the brand, which is thriving and ever-expanding. The position involves creating memorable interactions with guests, ensuring their complete satisfaction through attentive service and knowledge of menu offerings. The role is suited for those who are friendly, outgoing, and thrive in fast-paced settings. Responsibilities include greeting guests warmly, delivering exceptional service, maintaining a clean and organized workspace, and upholding all health and safety guidelines. Turnpike Market offers a dynamic work environment where collaboration and teamwork are essential to smooth operations and overall success. Team members are supported with opportunities for growth and advancement, highlighting the establishment’s commitment to the professional development of its staff. Overall, working at Turnpike Market means joining a family-oriented team that cherishes quality food, excellent customer service, and a supportive workplace where every member is valued and empowered to succeed.

Job Requirements

  • Prior experience in the hospitality or food service industry such as restaurants or hotels
  • A passion for delivering excellent customer service
  • Strong communication and interpersonal skills
  • Friendly outgoing personality
  • Ability to work in a fast-paced environment managing multiple tasks
  • Ability to stand for extended periods
  • Ability to lift up to 50 pounds

Job Qualifications

  • Prior experience in the hospitality or food service industry
  • A passion for delivering excellent customer service
  • Strong communication and interpersonal skills
  • Friendly outgoing personality
  • Ability to work in a fast-paced environment and manage multiple tasks

Job Duties

  • Greet all guests warmly as they enter making them feel welcome from the moment they arrive
  • Deliver exceptional customer service by addressing questions and requests courteously and promptly
  • Maintain a thorough knowledge of our menu items including ingredients and benefits to assist guests in making informed choices
  • Serve food and beverages with high standards for quality and presentation
  • Regularly check on guests at their tables to ensure satisfaction and provide any additional assistance
  • Keep stations clean organized and fully stocked with supplies to maintain efficient service
  • Follow all health and food safety guidelines to ensure a safe and inviting environment
  • Work collaboratively with team members and managers to ensure smooth operations and a positive workplace
  • Take on additional duties as assigned to support overall team success

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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