Food Retail Brand Location Supervisor - Cleveland State University

Cleveland, OH, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $20.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

work/life resources

retirement savings plan

Paid Time Off

Parental leave

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and driven by a strong mission, Aramark strives to do great things for its employees, partners, communities, and the planet. Its extensive experience and dedication to quality service have made it a trusted name in the foodservice industry. The company values diversity and equal employment opportunity, creating an inclusive workplace where individuals can grow and thrive. Aramark offers comprehensive benefits programs that help support the health and well-being of employees and their families, along with opportunities for career development and advancement.

The Food Retail and Brand Location Supervisor position at Aramark plays a critical role in managing and supervising food service operations within their food retail locations. This position is responsible for overseeing the preparation and serving of food according to established recipes and brand standards, ensuring that the customer experience is consistently positive. The supervisor is tasked with managing day-to-day operations such as setup, breakdown, and sanitation of workstations, maintaining food safety, and organizing a hazard-free environment. With a focus on leadership and teamwork, the supervisor trains, mentors, and coaches food service staff, delegating tasks effectively to maximize operational efficiency. Maintaining accurate inventory, enforcing safety policies, and fostering communication among staff and management are also key responsibilities.

At an hourly rate of $20.00, this role offers eligible employees access to a comprehensive suite of benefits, including medical, dental, vision coverage, and work/life resources. Additional benefits include retirement savings plans such as 401(k), paid time off, parental leave, and disability coverage, though benefits may vary depending on location and employee eligibility. The Food Retail and Brand Location Supervisor is essential in combining excellent customer service with strong operational leadership, making it an excellent opportunity for individuals seeking growth in the food and hospitality industry. The position requires a proactive individual capable of thriving in a dynamic, fast-paced environment, who can apply their strong leadership, organizational, and interpersonal skills to uphold Aramark's high standards for quality and service.

Job Requirements

High school diploma or equivalent
prior experience in food service or hospitality industry
ability to supervise and lead a team
good communication and interpersonal skills
ability to work flexible hours including weekends and holidays
physical ability to lift, bend, push, pull and stand for extended periods
willingness to adhere to safety and sanitation guidelines
ability to wear uniforms and personal protective equipment

Job Qualifications

Previous experience as a supervisor in a related role preferred
prior experience in the food and hospitality industry required
ability to work successfully in a team environment and promote teamwork
strong leadership, time management, organizational, and multi-tasking skills
ability to work in a fast-paced environment and effectively use problem solving and decision-making skills
basic computer skills and ability to quickly learn new technology systems

Job Duties

Oversee setup, breakdown, and sanitation of workstations
supervise the cooking and preparation of food items for the day according to recipes and brand requirements
ensure that food items are stored in a safe, organized, and hazard-free environment
maintain accurate inventory according to departmental policies and procedures
delegate tasks to employees as necessary
provide ongoing coaching and performance feedback to staff members
assist managers with employee counselling sessions, timekeeping, and maintaining up-to-date contact information
train and mentor other food service workers
maintain excellent customer service and positive demeanor towards guests, customers, clients, and co-workers
adhere to Aramark safety policies and procedures including proper food safety and sanitation
maintain communication with staff including central office staff, e-mail, phone calls, and inter-office mail