Food Retail Brand Location Supervisor

High Point, NC, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee assistance program

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a mission deeply rooted in service and united by a shared purpose, Aramark is dedicated to making a positive impact for its clients, partners, communities, employees, and the planet. The company values diversity and inclusion, providing equal employment opportunities to all employees and applicants regardless of race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, or other protected characteristics. Aramark’s commitment to employee growth and development means it is a place where careers can flourish, passions can be fueled, and professional potential can be fully realized. For more information about the company and its career opportunities, one can visit their website or connect with them on social media platforms such as Facebook, Instagram, and Twitter.

The Food Retail and Brand Location Supervisor role at Aramark is a pivotal position within the food service operation. This position is tasked with overseeing the daily food service activities to maintain the high standards and brand requirements that Aramark is known for. This includes supervising, training, and managing food service staff to ensure proper food preparation, presentation, and customer satisfaction. The supervisor ensures that the workstations are set up, maintained, and sanitized correctly, safeguarding food safety and complying with health regulations. This role requires an individual who can delegate tasks effectively, provide ongoing coaching and feedback to staff, and support management in employee-related matters such as counseling and timekeeping.

Attention to detail is critical for maintaining accurate inventory and ensuring that food items are safely stored in a hazard-free environment. The supervisor is also responsible for fostering an environment of excellent customer service, maintaining positive interactions with guests, clients, and co-workers alike. Communication is a vital part of the job, as the supervisor must maintain seamless coordination with all relevant personnel, including central office staff, through various communication methods. The role demands flexibility as the job duties and responsibilities may evolve or expand with organizational needs. Physical demands of the position include lifting, bending, pushing, pulling, and extended periods of walking or standing, which are typical in dynamic food service environments. The Food Retail and Brand Location Supervisor must also adhere strictly to Aramark’s safety policies, including proper use of personal protective equipment (PPE) and food sanitation standards. This is a full-time position ideal for someone with prior food service supervisory experience, strong leadership skills, and the ability to thrive in fast-paced settings.

Job Requirements

High school diploma or equivalent
Previous supervisory experience preferred
Experience in the food and hospitality industry
Ability to communicate effectively
Physical ability to perform job duties including lifting, bending, pushing, pulling, and extended walking or standing
Willingness to wear uniforms and use Personal Protective Equipment (PPE)
Ability to work in a team environment
Strong time management and organizational skills

Job Qualifications

Previous experience as a supervisor in a related role preferred
Prior experience in the food and hospitality industry required
Ability to work successfully in a team environment and promote teamwork
Strong leadership, time management, organizational, and multi-tasking skills
Ability to work in a fast-paced environment and effectively use problem solving and decision-making skills
Basic computer skills and ability to quickly learn new technology systems

Job Duties

Oversee setup, breakdown, and sanitation of workstations
Supervise the cooking and preparation of food items for the day according to recipes and brand requirements
Ensure that food items are stored in a safe, organized, and hazard-free environment
Maintain accurate inventory according to departmental policies and procedures
Delegate tasks to employees as necessary
Provide ongoing coaching and performance feedback to staff members
Assist managers with employee counselling sessions, timekeeping, and maintaining up-to-date contact information
Train and mentor other food service workers
Maintain excellent customer service and positive demeanor towards guests, customers, clients, and co-workers
Adhere to Aramark safety policies and procedures including proper food safety and sanitation
Maintain communication with staff including the central office staff, e-mail, phone calls, inter-office mail, etc.