Food Retail Brand Location Manager - UCI Panda Express

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule

Job Description

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries around the world. Rooted in service and driven by a purpose to make a positive impact on its partners, communities, and planet, Aramark is committed to fostering an inclusive and diverse workplace where every employee can thrive. This dedication to equality extends to offering equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, or veteran status. Recognized for its impactful service, Aramark emphasizes professional growth, talent development, and providing a supportive environment uniquely suited for individuals looking to grow their careers and contribute to meaningful work.

The role available is a management position focused on developing and executing dining solutions that cater to customer needs and preferences. This position entails overseeing and managing dining operations within a retail food setting where customers place orders from a menu. As a manager, the incumbent will leverage Aramark’s coaching model to engage and develop team members to their full potential, ensuring that both individual and team performances meet the set objectives and client expectations. This role includes maintaining safety and sanitation standards, fostering effective client and customer relationships, and communicating operational progress. Responsibility will include financial management duties such as the completion and maintenance of profit and loss statements, delivering financial targets, and optimizing operations by efficiently managing costs and improving profit margins.

The management position involves adopting all Aramark systems and processes, understanding performance metrics and operational data including inventory and ordering trends, and educating the team on key factors that drive business success. Daily duties will include supervising food production, quality control, and overall dining operations while ensuring compliance with food safety standards. The role also requires direct supervision of a team, including hiring, discipline, performance reviews, and initiating pay increases. Managers will assist in forecasting and accounting tasks, conduct inventory audits, and maintain compliance with Aramark, government, and accrediting agencies’ standards.

The dynamic environment demands coordination with other internal departments and collaboration with vendors and key stakeholders within the client organization to provide a seamless and unified retail dining experience. Managers will also be responsible for developing and implementing service plans aimed at improving quality, service, and profitability. This position requires the physical capability to occasionally lift and move up to 50 pounds and stand for extended periods, ensuring the ability to meet the demands of a fast-paced retail food service environment.

Aramark values those who continuously seek to develop new skills and adapt to the needs of the job to positively impact both employees and customers. The company encourages a proactive approach to job duties, where responsibilities can evolve or expand as necessary to meet organizational goals. Individuals applying for this management position will find a career opportunity that not only challenges their leadership and operational skills but also rewards their commitment to excellence in service delivery and business results.

Job Requirements

  • Requires at least 4 years of experience
  • Requires 1-3 years of experience in a management role
  • Previous experience in retail required
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time
  • Ability to demonstrate excellent customer service using Aramark's standard service model

Job Qualifications

  • Requires at least 4 years of experience
  • Requires 1-3 years of experience in a management role
  • Previous experience in retail required
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to demonstrate excellent customer service using Aramark's standard service model

Job Duties

  • Leverages Aramark's coaching model to engage and develop team members to their fullest potential
  • Ensures individual and team performance meets objectives and client expectations
  • Ensures safety and sanitation standards in all operations
  • Maintains effective client and customer rapport for mutually beneficial business relationships
  • Identifies client needs and communicates operational progress
  • Ensures the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends
  • educate teams on key levers to improve margins
  • Creates value through efficient operations, appropriate cost controls, and profit management
  • Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensures entire team is trained and able to execute
  • Supervises team regarding production, quality and control
  • Maintains a safe and healthy environment for clients, customers and employees
  • Primarily responsible for food service at an assigned retail food location
  • Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • Assists in location forecast and accounting
  • Conducts period inventory
  • performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
  • Coordinates activities with other internal departments
  • Interfaces with vendors and key service users within client organization
  • Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
  • Develops and implements retail services plans to improve service, quality and profitability of service areas
  • Maintain effective working relationships with other departments to provide a unified retail experience for customers

Job Criteria

Experience

Mid Level (3-7 years)


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