Food Retail Brand Location Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Aramark is a global leader in providing food, facilities, and uniform services to millions of customers across 15 countries. With a mission deeply rooted in service, Aramark is committed to making a positive impact on its employees, partners, communities, and the planet through its innovative dining and facility solutions. The company emphasizes equal employment opportunities and inclusivity, fostering a workplace environment that values diversity and supports the growth and development of its workforce. Aramark is recognized for its dedication to delivering quality services in various sectors including retail dining, hospitality, education, and healthcare.

This management position at Aramark holds significant responsibility in developing and executing dining solutions that align with customer preferences and operational goals. The role primarily involves overseeing and managing dining operations where customers order prepared meals from a menu, ensuring that services meet the highest standards of quality and efficiency. As a manager, you will lead by example through Aramark's coaching model, driving team engagement and development, and ensuring that individual and collective performance meet both company objectives and client expectations. You will be instrumental in maintaining food safety and sanitation standards, managing profit and loss statements, and delivering financial targets while implementing cost control measures to optimize margin improvements. Beyond financial oversight, this role focuses on maintaining strong relationships with clients and customers to foster mutually beneficial business partnerships.

The position also includes direct supervision of team members with responsibilities ranging from hiring and training to performance reviews and discipline. You will manage operations at an assigned retail food location, oversee inventory, forecast and accounting tasks, and coordinate with various internal departments, vendors, and key service users. The role demands a hands-on approach to ensure compliance with food safety regulations and operational excellence, promoting a safe and healthy environment for employees and patrons alike. This dynamic position requires adaptability as job duties may evolve in alignment with organizational needs and customer demands. Aramark offers a professional environment committed to employee growth, with access to comprehensive resources that support career advancement and skill development. This opportunity is ideal for individuals seeking to leverage their management experience in the retail food service industry while contributing to a globally respected organization dedicated to service excellence.

Job Requirements

  • Bachelor's degree or equivalent experience
  • At least 4 years of experience in relevant field
  • 1-3 years of management experience
  • Previous retail experience
  • Strong communication skills
  • Ability to lift and carry up to 50 lb
  • Ability to stand for long periods
  • Ability to demonstrate excellent customer service

Job Qualifications

  • Requires at least 4 years of experience
  • Requires 1-3 years of experience in a management role
  • Previous experience in retail required
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Requires occasional lifting, carrying, pushing and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Leverages Aramark's coaching model to engage and develop team members to their fullest potential
  • Ensures individual and team performance meets objectives and client expectations
  • Ensures safety and sanitation standards in all operations
  • Maintains effective client and customer rapport for mutually beneficial business relationships
  • Identifies client needs and communicates operational progress
  • Ensures the completion and maintenance of profit and loss statements
  • Delivers client and company financial targets
  • Adopts all Aramark processes and systems and educates teams on key levers to improve margins
  • Creates value through efficient operations, appropriate cost controls, and profit management
  • Complies with operational excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensures entire team is trained and able to execute
  • Supervises team regarding production, quality and control
  • Maintains a safe and healthy environment for clients, customers and employees
  • Primarily responsible for food service at an assigned retail food location
  • Assists manager in establishing and maintaining systems and procedures for ordering, receiving, storing, preparing and serving food and related products as well as menu planning and development
  • Ensures sanitation and safety levels in respective areas are met
  • Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • Assists in location forecast and accounting
  • Conducts periodic inventory and maintains records to comply with Aramark, government and accrediting agency standards
  • Coordinates activities with other internal departments
  • Interfaces with vendors and key service users within client organization
  • Manages front of house dining operations including cafeteria, food court and quick service
  • Develops and implements retail services plans to improve service, quality and profitability of service areas
  • Maintains effective working relationships with other departments to provide a unified retail experience for customers

Job Criteria

Experience

Mid Level (3-7 years)


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