Food Quality Manager

Aramark is a leading global provider of food services, facilities management, and uniform services, committed to delivering exceptional experiences to clients and customers across various industries. With a strong emphasis on diversity, equality, and inclusion, Aramark fosters a workplace culture where employees, partners, and stakeholders are valued and respected regardless of their background or personal characteristics. Aramark operates in numerous sectors such as education, healthcare, business dining, sports, and leisure, continuously innovating to meet the needs of its diverse clientele.

The Food Quality Manager role at Aramark is a critical managerial position responsible for creating and implementing dining solutions that align with patron preferences and ensure an outstanding food service experience. This role involves overseeing day-to-day operations in the dining area where patrons place orders from a menu of prepared cuisine. The manager leads a team to maintain high standards of food quality, safety, sanitation, and customer satisfaction, while helping the business meet financial and operational goals.

As a Food Quality Manager, you will use Aramark's coaching model to develop team members, reward and recognize employee achievements, and ensure team performance meets both client expectations and company objectives. You will be responsible for planning and leading daily briefings, ensuring all safety and sanitation standards are adhered to, and maintaining strong client relationships by effectively communicating operational progress and identifying client needs.

Financial acumen is key in this role, as you will oversee the completion and maintenance of profit and loss statements and work to meet client and company financial targets. Adhering to the principles of Operational Excellence, you will lead your team to consistently meet food and labor initiatives, while supervising all aspects of food production, quality control, and operational compliance.

This role requires collaboration with other departments to provide a seamless, cohesive dining experience for patrons, while also ensuring a safe and healthy environment for clients, customers, and employees. Physical demands include occasional lifting, carrying, pushing, and pulling of objects weighing up to 50 pounds and the ability to stand for prolonged periods.

Joining Aramark as a Food Quality Manager means becoming part of a company that prioritizes equality, opportunity, and continuous employee development, offering a dynamic work environment with the chance to make a direct impact on customer satisfaction and business success. This position offers a unique opportunity to blend leadership, operational expertise, and customer service excellence in a vibrant food service setting.