Food Quality Manager

Aramark is a globally recognized leader in food service, facilities, and uniform services, committed to delivering exceptional experiences through its dedicated workforce. Known for its diverse and inclusive workplace culture, Aramark values equality and equal opportunity for all employees, partners, and stakeholders. The company fosters a non-discriminatory environment respecting all backgrounds including sexual orientation, genetic information, and veteran status, reflecting a culture built on acceptance, respect, and fairness. As a reputable provider of dining solutions across various sectors such as education, healthcare, business, and sports and entertainment, Aramark continuously focuses on innovation and quality to meet and exceed client expectations.

The role of the Food Quality Manager at Aramark is a pivotal managerial position responsible for the creation and execution of dining strategies that cater to the preferences of patrons. This position entails overseeing and managing the dining area operations where customers order menu-based prepared cuisine. The Food Quality Manager ensures that all aspects of food quality, safety, service standards, and customer satisfaction are rigorously maintained. This role is integral in leading, coaching, and developing team members using Aramark's proven coaching model to help individuals reach their full potential and foster a motivated and high-performing team.

In addition to operational oversight, this role involves recognizing and rewarding employees for their contributions, ensuring both individual and team objectives align with client expectations. The Food Quality Manager leads daily team briefings with a focus on safety, sanitation, and quality standards. Building strong relationships with clients is crucial as this role is responsible for identifying client needs, maintaining clear communication on operational progress, and consistently delivering financial performance goals including completing and maintaining profit and loss statements according to company and client expectations.

The Food Quality Manager ensures the team is well-trained and knowledgeable in implementing food and labor initiatives that support operational excellence. Supervisory responsibilities include overseeing production efficiency, quality control, and compliance with health and safety regulations. The ideal candidate is equipped to manage the physical demands of the role, which requires occasional lifting of objects up to 50 pounds and enduring long periods of standing. This dynamic position is critical to enhancing the dining experience, driving financial success, and maintaining the high standards Aramark is known for across its service areas.