Food Quality Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible Work Options

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, dedicated to creating enriching experiences for clients across various sectors including education, healthcare, business, and sports and entertainment. The company prides itself on a culture of diversity, inclusion, and equal opportunity, striving to foster environments where every employee feels valued and empowered to contribute their best work. Aramark's commitment to ethical practices, sustainability, and community engagement positions it as a respected partner to its clients worldwide. Offering a wide range of career opportunities, Aramark supports professional development and growth through extensive training programs, leadership development, and flexible work arrangements depending on the role.

The Food Quality Manager at Aramark plays a pivotal role in ensuring the delivery of high-quality dining experiences that consistently meet and exceed customer expectations. This managerial position involves overseeing daily dining operations where patrons place orders for prepared cuisine, ensuring that service quality, safety, and sanitation standards are rigorously maintained. The manager will utilize Aramark's coaching model to engage and develop team members, fostering a motivated and skilled workforce capable of achieving collective goals. A key aspect of the role includes maintaining client relationships by understanding their needs and ensuring operational progress aligns with these requirements. Financial oversight is another critical responsibility, requiring the manager to maintain Profit and Loss statements, meet budgetary targets, and implement operational excellence in food and labor management. By supervising the production team and enforcing quality controls, the Food Quality Manager ensures that all food products served meet Aramark's stringent standards. This role demands strong leadership skills, effective communication, and the ability to collaborate across departments to create a seamless food service experience. Additionally, the position involves physical activities such as lifting up to 50 pounds and standing for extended periods, emphasizing the need for stamina and fitness. This full-time managerial role offers the opportunity to contribute significantly to Aramark's mission of delivering exceptional food services while advancing one’s career within a dynamic and supportive corporate environment.

Job Requirements

  • management background of at least one year
  • bachelor's degree or equivalent experience
  • strong communication and interpersonal skills
  • ability to coach and develop team members
  • knowledge of safety and sanitation standards
  • ability to manage financial performance including P and L statements
  • physical capability to lift up to 50 pounds and stand for long periods
  • willingness to work in a fast-paced food service environment

Job Qualifications

  • management background of at least one year
  • bachelor's degree or similar level of experience
  • strong interpersonal skills
  • ability to cultivate and manage successful client and customer rapport
  • ability to deliver exceptional customer service by implementing Aramark's service guidelines
  • ability to collaborate effectively with other departments
  • physical ability to lift, carry, push, and pull objects up to 50 pounds
  • ability to endure long periods of standing

Job Duties

  • use Aramark's coaching model to engage and develop team members to their fullest potential
  • reward and recognize employees
  • ensure individual and team performance meets objectives and client expectations
  • plan and lead daily team briefings
  • ensure safety and sanitation standards in all operations
  • identify client needs and communicate operational progress
  • ensure the completion and maintenance of P and L statements
  • deliver client and company financial targets
  • follow the operational excellence fundamentals by meeting and maintaining food and labor initiatives
  • ensure entire team is trained and able to implement
  • supervise team regarding production, quality and control
  • maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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