Food Quality Assurance Supervisor

Skokie, IL, USA|Onsite

Job Overview

Compensation

Salary

Range $59,796.82 - $74,746.03

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional Development

flexible schedule

Job Description

SkyChefs is a distinguished leader in the culinary and airline catering industry, with a rich history dating back to 1942. Known for delivering unparalleled culinary excellence, the company serves some of the nation’s leading airlines and retailers, providing millions of meals and exceptional service experiences every year. Operating across 43 sites throughout the United States, SkyChefs is recognized for its commitment to operational excellence, culinary innovation, and continuous improvement. The company prides itself on setting the industry standard in aviation culinary services, airline services, last-mile logistics, and retail commerce. SkyChefs is not just a workplace but a community where teamwork, quality, and dedication converge to elevate customer experiences from kitchen to runway. Their work environment emphasizes growth, leadership development, and making a significant impact in a fast-paced, team-driven culture.

The Food Quality Assurance Supervisor role based in Des Plaines, Illinois, offers an exciting opportunity for professionals passionate about food safety and quality management. This on-site position comes with a competitive salary range between $59,796.82 and $74,746.03, reflecting the importance of the role within the organization. The supervisor will be responsible for ensuring products meet and exceed regulatory requirements, customer specifications, and the company's quality standards. This involves overseeing the full scope of food safety and quality management systems within the Customer Service Center, including implementation, training, monitoring, inspection, verification, and documentation. The role supports the ongoing maintenance and execution of preventive control programs such as Policies, Standard Operating Procedures (SOPs), Hazard Analysis and Critical Control Points (HACCP) plans, allergen management, traceability and recall processes, and comprehensive record-keeping.

Integral to the role is maintaining compliance with FDA and USDA regulations and supporting audit readiness by managing inspections conducted by external food safety, quality, and sanitation agencies. The Food Quality Assurance Supervisor also plays a pivotal role in training team members to ensure effective food safety practices, conducting regular quality audits and process checks, and collaborating with leadership to investigate and resolve food safety issues. The role demands strong leadership capabilities to inspire and develop the team, sharp analytical skills to assess program effectiveness, and excellent organizational skills to maintain detailed records and reports. This position is ideal for candidates with a background in food science or related fields who are ready to lead in a dynamic environment dedicated to upholding the highest standards of food quality and safety.

Job Requirements

Bachelor's degree in food science, food microbiology, chemistry, biology, engineering or related fields preferred
Certified Preventive Controls Qualified Individual (PCQI) preferred
Knowledge of HACCP and Global Food Safety Initiative (GFSI) standards preferred
One to three years of related food safety experience required
Strong leadership and analytical skills required
Excellent communication and interpersonal skills required
Proficient in Microsoft Office and technology use required
Ability to manage multiple tasks and meet deadlines
Collaborative leadership style required
Ability to work on-site in Des Plaines, Illinois

Job Qualifications

Bachelor's degree in Food Science, Food Microbiology, Chemistry, Biology, engineering or related fields is preferred
Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP) working knowledge in Global Food Safety Initiative (GFSI) standards is highly preferred
One to three years of related work experience required in the food safety area
Proven analytical and leadership skills
Strong interpersonal and communication skills
Ability to develop and lead others to obtain desired results and achieve budget
Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
Excellent verbal, written and organizational skills required combined with an aptitude for multi-tasking
Be a collaborative leader who inspires, manages, coaches and respects people
Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud-based systems

Job Duties

Ensure compliance with FDA, USDA, customer specifications and other regulatory and corporate food safety standards
Monitor and verify the effectiveness of food safety programs and recordkeeping
Oversee food safety CCPs, oPRPs, and PRPs, and conduct routine tests as defined by food safety and quality program
Provide food safety training and ensure its effectiveness
Maintain and verify food safety monitoring records
Support inspection/audit readiness and manage external food safety, quality, and sanitation inspections/audits
Assist department leadership in food safety investigations and report findings
Conduct periodic quality checks and document processes for improvements
Foster effective working relationships with internal stakeholders
Support leadership in implementing corrective actions and provide reports to management
Document and input data into the food safety and quality management system
Insert monthly data in the company web-based portal
Update food safety manuals and maintain relevant documents