
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $76,000.00
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
accident insurance
Hospital plans
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals
Job Description
Gate Gourmet is a leading global provider of airline catering services, committed to delivering exceptional food quality and service that enhances the travel experience. Located at 233 Vanderpool St, Newark NJ, Gate Gourmet operates as a full-time employment establishment, offering competitive annual salaries ranging from 73,000 to 76,000 dollars. The company thrives on excellence, passion, responsibility, and respect, fostering a workplace environment that prioritizes safety, quality, and customer satisfaction. Gate Gourmet champions continuous improvement and innovation, ensuring employees work in an environment that supports growth and teamwork.
The supervisory role at Gate Gourmet is pivotal in managing and ensuring the highest standards in food production operations. This position is responsible for overseeing employees and operational processes to guarantee compliance with security, safety, food specifications, quality assurance, sanitation, HACCP, and FDA regulations. Supervisors ensure that labor and food cost controls meet company targets, thus playing a crucial role in operational efficiency and cost management. They act as a key resource concerning company policies, particularly those related to airline customers, and strive to maintain standards that align with airline specifications and procedures.
Supervisors at Gate Gourmet lead teams of up to 40 unionized hourly employees, focusing on maximizing productivity while controlling labor and food expenses. This role demands strong leadership skills to coach, counsel, and evaluate employees effectively, fostering high performance while ensuring compliance with union agreements and company policies. The supervisory position also involves preparing detailed management reports such as attendance, HACCP, and labor reports, managing inventory, and coordinating with maintenance staff to uphold the preventive maintenance schedules.
Gate Gourmet offers a comprehensive benefits package that supports employees' health, financial security, and work-life balance. Benefits include paid time off, a 401k plan with company match, company-sponsored life insurance, medical, dental, and vision plans, as well as voluntary disability and life insurance options. Additional offerings include an Employee Assistance Program, commuter benefits, employee discounts, and free hot healthy meals for unit operations roles.
This role is ideal for candidates with a high school diploma or GED, with an associate's degree preferred, and at least two years of supervisory experience in high-volume, manufacturing, food production, restaurant, or catering environments. Effective communication skills, including bilingual abilities in English and Spanish, Mandarin, Vietnamese, Hindi, or Polish, are a plus. Critical skills for success include leadership, organizational ability, time management, and the capacity to drive positive change within the operation. Candidates are expected to obtain ServSafe certification, with preference given to those already certified.
Gate Gourmet is an equal opportunity employer dedicated to workforce diversity and inclusion, ensuring fair employment practices regardless of race, color, religion, gender identity, sexual orientation, national origin, veteran or disability status. The company embraces innovation and continuous learning as foundations for excellence. This supervisory position is designed for a candidate eager to contribute to the creation of memorable culinary experiences within the airline industry while advancing their career in a supportive, dynamic work environment.
The supervisory role at Gate Gourmet is pivotal in managing and ensuring the highest standards in food production operations. This position is responsible for overseeing employees and operational processes to guarantee compliance with security, safety, food specifications, quality assurance, sanitation, HACCP, and FDA regulations. Supervisors ensure that labor and food cost controls meet company targets, thus playing a crucial role in operational efficiency and cost management. They act as a key resource concerning company policies, particularly those related to airline customers, and strive to maintain standards that align with airline specifications and procedures.
Supervisors at Gate Gourmet lead teams of up to 40 unionized hourly employees, focusing on maximizing productivity while controlling labor and food expenses. This role demands strong leadership skills to coach, counsel, and evaluate employees effectively, fostering high performance while ensuring compliance with union agreements and company policies. The supervisory position also involves preparing detailed management reports such as attendance, HACCP, and labor reports, managing inventory, and coordinating with maintenance staff to uphold the preventive maintenance schedules.
Gate Gourmet offers a comprehensive benefits package that supports employees' health, financial security, and work-life balance. Benefits include paid time off, a 401k plan with company match, company-sponsored life insurance, medical, dental, and vision plans, as well as voluntary disability and life insurance options. Additional offerings include an Employee Assistance Program, commuter benefits, employee discounts, and free hot healthy meals for unit operations roles.
This role is ideal for candidates with a high school diploma or GED, with an associate's degree preferred, and at least two years of supervisory experience in high-volume, manufacturing, food production, restaurant, or catering environments. Effective communication skills, including bilingual abilities in English and Spanish, Mandarin, Vietnamese, Hindi, or Polish, are a plus. Critical skills for success include leadership, organizational ability, time management, and the capacity to drive positive change within the operation. Candidates are expected to obtain ServSafe certification, with preference given to those already certified.
Gate Gourmet is an equal opportunity employer dedicated to workforce diversity and inclusion, ensuring fair employment practices regardless of race, color, religion, gender identity, sexual orientation, national origin, veteran or disability status. The company embraces innovation and continuous learning as foundations for excellence. This supervisory position is designed for a candidate eager to contribute to the creation of memorable culinary experiences within the airline industry while advancing their career in a supportive, dynamic work environment.
Job Requirements
- High school diploma or GED required
- 2+ years supervisory experience in high volume, manufacturing, food production, restaurant or catering environment preferred
- Ability to train employees
- Strong leadership skills
- Effective communication skills
- Time management skills
- Basic computer knowledge including Microsoft Office
- Ability to obtain ServSafe certification
- Comfortable managing a large staff
- Ability to give constructive feedback
- Ability to work with union employees
- Ability to adhere to company policies and regulatory standards
- Compliance with company Wage and Hour policies
- Ability to prepare management reports
- Ability to conduct inventory and manage supplies
- Ability to coordinate with maintenance personnel
- Ability to manage labor and food cost controls
Job Qualifications
- High school diploma or GED required
- Associates degree preferred
- 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
- Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees
- Current or previous labor relations experience is a plus, but not required
- Candidate must be comfortable with all levels of employees and have the ability to drive positive program change
- Ability to train others required
- Must have the ability to give negative and positive feedback to employees on a daily basis
- Excellent time management skills required
- Ability to handle multiple tasks without losing focus on priorities
- Strong organizational, analytical, communication and leadership skills required
- Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance
- Basic computer skills with working knowledge of Microsoft Office products required
- Ability to obtain ServSafe Certification required
- ServSafe Certified preferred
- Expresses oneself clearly and effectively when speaking and writing to individuals and groups
- Listening attentively and insuring communication is understood by all parties involved
- Bi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi/Polish a plus
Job Duties
- Ensures quality production standards are maintained for all accounts
- Maintains Company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource relative to those policies
- Controls food cost and other controllable costs
- Works with management staff to improve performance of the unit
- Prepares management reports such as attendance, HACCP and labor reports as required
- Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures
- Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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