Food Production Supervisor

Woodbridge, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $54,900.00 - $82,600.00

Work Schedule

Standard Hours

Benefits

Paid Time Off

401K with company match

company sponsored life insurance

Medical Plan

dental plan

vision plan

Voluntary Short-Term Disability Insurance

Voluntary long-term disability insurance

Voluntary life plan

Accident Plan

Hospital plan

Employee assistance program

Employee Discounts

Free hot healthy meals

Job Description

Gate Gourmet is a leading provider of airline catering and hospitality services, dedicated to enhancing the travel experience for passengers around the globe. With a commitment to quality, safety, and innovation, the company operates state-of-the-art facilities and delivers exceptional culinary products tailored to airline specifications. The company values integrity, excellence, passion, and accountability, fostering a workplace culture that supports employee development and teamwork. Located at 236 Vanderpool St, Newark, NJ 07114, Gate Gourmet offers a dynamic environment where motivated and engaged individuals can grow their careers in food production and customer service within the aviation industry.

The position available is a full-time supervisory role responsible for overseeing daily operations within a high-volume food production unit. The role involves ensuring compliance with food safety standards including HACCP and FDA regulations, maintaining quality assurance of products according to airline specifications, and controlling labor and food costs per company guidelines. The supervisor will manage a team of up to 40 employees, including unionized staff, balancing workflows, scheduling, and employee retention efforts. This leadership position demands strong organizational, analytical, and communication skills to drive operational excellence, compliance, and positive team performance.

Compensation for this role ranges from $73,000 to $76,000 annually, reflecting the importance of the position in maintaining Gate Gourmet's high standards of quality and safety. The supervisor will prepare various management reports such as attendance, HACCP compliance, and labor reports, collaborate with maintenance teams to ensure equipment upkeep, and play an active role in labor relations and employee development through coaching, counseling, and corrective actions. The successful candidate will champion continuous improvement initiatives to enhance the work environment and unit performance while upholding the company values.

Beyond operational responsibilities, the role serves as a key liaison to human resources and other support functions to ensure compliance with wage and hour policies, union agreements, and mandatory training requirements like ServSafe certification. The position also requires effective communication skills, with bilingual abilities in languages such as Spanish, Mandarin, Vietnamese, Hindi, or Polish considered a plus to better support diverse teams. This job is exempt from overtime with no travel required and is ideal for someone passionate about food safety, team leadership, and delivering exceptional quality in a fast-paced airline catering environment.

Job Requirements

High school diploma or GED
2+ years supervisory experience preferred
Strong leadership skills
Ability to train and provide feedback
Excellent time management
Strong organizational and communication skills
Basic computer skills
Ability to obtain ServSafe Certification
Compliance with company policies
Ability to work with union employees
Ability to ensure food safety standards
Experience with labor relations a plus
Effective team leadership
Ability to manage employee scheduling and retention
Bilingual skills a plus

Job Qualifications

High School Diploma or GED required
Associates degree preferred
2+ years supervisory experience in high volume food production, manufacturing, restaurant or catering environment preferred
Strong and effective leadership skills managing 30+ hourly employees
Ability to drive positive program change
Experience in labor relations a plus
Ability to train others
Ability to give daily constructive feedback
Excellent time management and multitasking skills
Strong organizational, analytical, communication and leadership skills
Innovative with ability to improve work environment and performance
Basic computer skills with knowledge of Microsoft Office
Ability to obtain ServSafe Certification required
ServSafe Certified preferred
Clear and effective communication skills
Bilingual in English and Spanish, Mandarin, Vietnamese, Hindi or Polish a plus

Job Duties

Ensures quality production standards are maintained for all accounts
Maintains company policies and procedures as well as specification books for airline customers and serve as a knowledgeable resource
Controls food cost and other controllable costs
Works with management staff to improve performance of the unit
Prepares management reports such as attendance, HACCP and labor reports
Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies
Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications
Ensures that all products are coded according to Gate Gourmet procedures
Conducts inventory of products and customer materials to ensure proper usage and minimization of waste
Completes required requisitions for the Storeroom to ensure adequate supply is maintained
Responsible for maintaining daily temperature logs and other logs and reports as required
Works with maintenance staff to ensure preventive maintenance of machinery according to schedules and reports issues timely
Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees
Manages work flow balancing and division of responsibilities among employees on each shift
Determines staffing needs and calls in employees to cover sick calls, vacation relief, medical leaves, or volume changes
Ensures compliance with company Wage and Hour policy including rest and meal breaks
Trains and monitors employees on proper work procedures to maximize productivity with minimum labor and food expenses
Monitors daily manpower planning and schedules employees
Responsible for employee retention and reducing employee turnover
Reviews and ensures correct cost centers, job titles and pay rates based on wage scales and seniority
Ensures completion of all company required training including ServSafe
Ensures compliance with all company policies, procedures and required training