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Food Production Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $72,218.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Tuition Reimbursement
Free parking
daily meals

Job Description

LSG Sky Chefs is one of the world’s leading airline catering and hospitality providers, widely respected for its dedication to quality, innovation, and customer satisfaction. Operating across North and Latin America, the company has earned the prestigious title of "Airline Caterer of the Year in North America" for both 2023 and 2024. With a strong commitment to excellence, LSG Sky Chefs focuses on delivering exceptional culinary experiences and outstanding service. The company’s success is driven by a talented and dedicated workforce that continually strives to uphold the brand’s stellar reputation. The establishment prides itself on fostering a dynamic and inclusive workplace culture where employees are valued and supported in their professional growth. Operating in the airline catering industry, LSG Sky Chefs offers on-site job opportunities in various locations, including Minneapolis, USA, where this specific position is based. The salary for this role ranges between $60,000 and $72,218.39, reflecting the company’s commitment to offering competitive compensation for qualified candidates.

The Food Production Operations Supervisor at LSG Sky Chefs plays a pivotal leadership role, responsible for overseeing daily food production and logistics in a high-volume airline catering environment. This position focuses primarily on managing the preparation, assembly, and quality control of all cold food products during production shifts. The Supervisor is accountable for ensuring efficient workflow, meeting strict production timelines, and upholding high safety and sanitation standards in compliance with government regulations. Key responsibilities include leading frontline teams, orchestrating labor productivity efforts, and maintaining the overall operational excellence of the food production division. Beyond logistics and operations, this role also emphasizes cultivating a culture of accountability, continuous improvement, and quality assurance. The Food Production Operations Supervisor ensures all customer specifications are met while driving initiatives that enhance productivity and employee engagement. The company offers significant benefits to its employees, including medical, dental, and vision coverage starting from day one, 401(k) plans with company matching, paid time off, tuition reimbursement for professional development, free parking, and daily meals. This role is integral to supporting the company’s core mission of delivering high-quality airline catering services and sustaining its reputation as an industry leader. Candidates seeking to contribute to a respected company and grow their career in food production leadership will find this position both challenging and rewarding.

Job Requirements

  • High school diploma or equivalent
  • 2+ years supervisory experience in food production or related environment
  • Ability to lead large teams in a unionized setting preferred
  • Working knowledge of safety and regulatory standards (OSHA, FDA, USDA, EPA)
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks and priorities effectively
  • Proficiency with Microsoft Office

Job Qualifications

  • 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
  • Leadership – understand the process of manufactured food
  • Large kitchen experience and ability to lead a team of 30+ union, hourly workers per shift preferred
  • Problem solving and leadership skills
  • Strong interpersonal and communication skills
  • Ability to develop and lead others to obtain desired results & achieve productivity goals
  • Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
  • Excellent verbal, written and organizational skills required along with the ability to multi-task
  • Good knowledge of Microsoft Office and Windows-based computer applications

Job Duties

  • Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
  • Conduct daily work group meetings
  • Schedule and control staff to meet labor productivity and overtime targets
  • Ensure compliance with all government regulatory agencies standards (FDA, USDA, OSHA, EPA, DOT, HACCP, etc.)
  • Document and follow up on all department processes in order to implement improvements
  • Ensure on-time and accurate production and/or catering of all flights
  • Monitor and ensure compliance with all safety regulations
  • Guide, motivate and develop staff within the Human Resources policies
  • Make the company's values and management principles live in the department(s)
  • Manage productivity hours and costs in the area of responsibility
  • initiate and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Job Criteria

Experience

Mid Level (3-7 years)


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