Food Production Manager

Columbia, SC, USA|

Job Overview

Benefits

Team member discount

Early earned wage access

401K contribution

Financial Wellness Program

Personal time off

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Pet Insurance Discount

Daycare discount

Event tickets discount

Job Description

The Fresh Market is a specialty grocery store chain dedicated to providing a unique shopping experience through high-quality, fresh food offerings and exceptional customer service. With locations across the United States, The Fresh Market is known for its commitment to creating an inviting atmosphere where customers can find fresh, gourmet ingredients and meal solutions that make everyday eating extraordinary. The company values a culture of teamwork, leadership, and a steadfast commitment to excellence, fostering a welcoming environment for both customers and employees. As a notable employer in the retail grocery sector, The Fresh Market offers a range of benefits to its team members, including competitive wages, comprehensive insurance plans, and opportunities for career growth and development.

This job posting is for the position of Production Manager at The Fresh Market in Columbia, South Carolina. The Production Manager plays a crucial role in leading and managing the production department to deliver outstanding products and complete meal solutions for guests. This is a fast-paced role requiring early morning availability from 3 am to 11 am, focusing on operational procedures, team leadership, and product quality. Reporting to the Store Operations Manager, the Production Manager embodies the core values of hospitality, teamwork, and excellence, ensuring that every aspect of the production department aligns with The Fresh Market's high standards.

The role demands a hands-on leadership approach, managing the preparation, cutting, handling, and stocking of a variety of fresh foods such as meats, cheeses, bakery items, and produced products. A vital part of the position is reducing product shrinkage and damage while maintaining quality and safety standards. The Production Manager will also be responsible for coaching and training team members using The Fresh Market Academy, providing a safe and efficient work environment. They will create schedules to align production with guest shopping hours, ensuring a seamless and outstanding guest experience.

Working at The Fresh Market offers numerous benefits, including a team member discount of up to 40 percent, early earned wage access, 401K contributions with company matching, and a financial wellness program. Employees also have access to personal time off, medical, dental, vision, disability, and life insurance coverage for themselves and their families, as well as discounts on pet insurance, daycare, and event tickets. The company emphasizes diversity, equity, and inclusion and is an equal opportunity employer committed to providing reasonable accommodations consistent with the law. Working conditions include handling heavy products up to 50 pounds, exposure to various temperatures, and the use of specialized tools and equipment. Overall, The Fresh Market seeks a motivated, skilled Production Manager who is passionate about production and guest service excellence, ready to make a positive impact on the store, team, and community.

Job Requirements

1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
strong leadership skills with the ability to motivate and develop high-performing teams
proven ability to deliver an exceptional guest experience while achieving performance goals
excellent communication, problem-solving, and conflict resolution skills
basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
food safety certification, or ability to obtain post-hire
must be 21 years of age or older

Job Qualifications

1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
strong leadership skills with the ability to motivate and develop high-performing teams
proven ability to deliver an exceptional guest experience while achieving performance goals
excellent communication, problem-solving, and conflict resolution skills
basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
food safety certification, or ability to obtain post-hire
must be 21 years of age or older
associate’s degree in business, retail management, or related field or equivalent experience preferred
experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment preferred
knowledge of inventory management systems and financial reporting preferred
bilingual skills a plus

Job Duties

Direct, manage, and assist all functions of the production department and demonstrate excellence for your team and guests
managing the production for key items to support deli-CMS, meat-seafood, bakery, and produce departments
properly receiving and stocking goods that follow rotation standards when replenishing product levels
manage product to reduce shrink and damage
direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, bread, prepacked produce, and convenient meal solutions in the early morning while maintaining quality product levels as indicated within TFM standards
provide team members through The Fresh Market Academy, including on-the-job and online training, to provide excellent guest service safely and securely while maintaining efficiency and minimizing product loss
lead, engage, motivate, and manage team members to provide excellent guest service
provide coaching for team members to further their development and increase retention
create and manage team schedules, aligning production to support guest shopping hours to ensure guests receive a first-class experience
ensure department adherence to all safety requirements and protocols, including food safety per TFM policies and law