Job Overview
Benefits
Team member discount
Early Earn Wage Access
401K contribution and company match
Financial Wellness Program
Personal time off
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Discounts on pet insurance
daycare discounts
event ticket discounts
Job Description
The Fresh Market is a specialty grocery store dedicated to making everyday eating extraordinary by providing guests with high-quality products and an exceptional shopping experience. Established as a leader in the retail grocery sector, The Fresh Market focuses on superior customer service, fresh and delicious food offerings, and a warm, welcoming store environment. Nestled at 1527 North Parham Road in Richmond, Virginia, this store operates with a mission to bring quality and freshness to the community it serves. The Fresh Market combines traditional market charm with large retailer convenience, emphasizing personalized guest service and a team-oriented workplace culture.
The company is currently seeking a Production Manager to oversee the production department, ensuring that all products meet the highest standards of quality and presentation while delivering excellent customer service. This managerial role is crucial to the operational success of the store and involves supervising the deli, meat, seafood, bakery, and prepared foods sections. The Production Manager will lead and inspire team members, manage inventory, control shrink and product loss, and maintain compliance with food safety regulations. This position typically works early morning shifts from 3 am to 11 am, aligning the production processes with customer shopping hours to maximize product freshness and availability. Reporting to the Store Operations Manager, the Production Manager embodies a culture of leadership, hospitality, teamwork, and operational excellence.
As a Production Manager at The Fresh Market, you will be responsible for directing daily production activities, supporting your team through robust training programs, and continuously striving to exceed guest expectations. Managing product receipt and stocking is integral, with a focus on maintaining product rotation standards to enhance freshness. The role requires dedication to operational efficiency in a fast-paced environment, with duties including coaching and developing team members, handling product safely and securely, and ensuring compliance with all health and safety policies.
The Fresh Market offers a supportive and enriching work environment with a comprehensive benefits package including health coverage for individuals and families, retirement plans with company matching, and various financial wellness programs. The company prioritizes diversity, equity, and inclusion, striving to create a workplace where all team members can thrive and contribute meaningfully. This role is ideal for candidates passionate about food production, with experience in retail or hospitality management, who exhibit strong leadership qualities and a commitment to exceptional guest service.
In joining The Fresh Market, you become part of a team that values teamwork, recognizes success, and aims to impact both the local community and the broader business positively. The Production Manager role is not just a position but an opportunity to influence the daily guest experience and the operational standards of a reputable grocery retailer. If you thrive in dynamic environments and are ready to contribute your skills and enthusiasm towards delivering extraordinary food experiences, this position is an excellent fit.
The company is currently seeking a Production Manager to oversee the production department, ensuring that all products meet the highest standards of quality and presentation while delivering excellent customer service. This managerial role is crucial to the operational success of the store and involves supervising the deli, meat, seafood, bakery, and prepared foods sections. The Production Manager will lead and inspire team members, manage inventory, control shrink and product loss, and maintain compliance with food safety regulations. This position typically works early morning shifts from 3 am to 11 am, aligning the production processes with customer shopping hours to maximize product freshness and availability. Reporting to the Store Operations Manager, the Production Manager embodies a culture of leadership, hospitality, teamwork, and operational excellence.
As a Production Manager at The Fresh Market, you will be responsible for directing daily production activities, supporting your team through robust training programs, and continuously striving to exceed guest expectations. Managing product receipt and stocking is integral, with a focus on maintaining product rotation standards to enhance freshness. The role requires dedication to operational efficiency in a fast-paced environment, with duties including coaching and developing team members, handling product safely and securely, and ensuring compliance with all health and safety policies.
The Fresh Market offers a supportive and enriching work environment with a comprehensive benefits package including health coverage for individuals and families, retirement plans with company matching, and various financial wellness programs. The company prioritizes diversity, equity, and inclusion, striving to create a workplace where all team members can thrive and contribute meaningfully. This role is ideal for candidates passionate about food production, with experience in retail or hospitality management, who exhibit strong leadership qualities and a commitment to exceptional guest service.
In joining The Fresh Market, you become part of a team that values teamwork, recognizes success, and aims to impact both the local community and the broader business positively. The Production Manager role is not just a position but an opportunity to influence the daily guest experience and the operational standards of a reputable grocery retailer. If you thrive in dynamic environments and are ready to contribute your skills and enthusiasm towards delivering extraordinary food experiences, this position is an excellent fit.
Job Requirements
- 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
- Food safety certification, or ability to obtain post-hire
- Must be 21 years of age or older
- Strong leadership skills with the ability to motivate and develop high-performing teams
- Excellent communication, problem-solving, and conflict resolution skills
- Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
- Ability to work the schedule of 3 am - 11 am, with days off typically Sunday and Wednesday
Job Qualifications
- 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
- Strong leadership skills with the ability to motivate and develop high-performing teams
- Proven ability to deliver an exceptional guest experience while achieving performance goals
- Excellent communication, problem-solving, and conflict resolution skills
- Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
- Food safety certification, or ability to obtain post-hire
- Must be 21 years of age or older
- Associate's degree in business, retail management, or related field
- or equivalent experience
- Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
- Knowledge of inventory management systems and financial reporting
- Bilingual skills a plus
Job Duties
- Direct, manage, and assist all functions of the production department and demonstrate excellence for your team and guests
- Managing the production for key items to support Deli-CMS, Meat-Seafood, Bakery, and Produce departments
- Properly receiving/stocking goods that follow rotation standards when replenishing product levels
- Manage product to reduce shrink/damage
- Direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, bread, prepacked produce, and convenient meal solutions in the early morning while maintaining quality product levels as indicated within TFM standards
- Provide team members through The Fresh Market Academy, including on-the-job and online training, to provide excellent guest service safely and securely while maintaining efficiency and minimizing product loss
- Lead, engage, motivate, and manage team members to provide excellent guest service
- Provide coaching for team members to further their development and increase retention
- Create and manage team schedules, aligning production to support guest shopping hours to ensure guests receive a first-class experience
- Ensure department adherence to all safety requirements and protocols, including food safety per TFM policies and per law
Job Location
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