Food Production Manager

Athens, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Fixed Shifts

Benefits

Team member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time off purchase plans

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Discounts on pet insurance

Discounts on daycare

Discounts on event tickets

Job Description

The Fresh Market is a specialty grocery store known for its commitment to exceptional quality, fresh products, and a superior shopping experience. Located at 196 Alps Road, Unit 50, Athens, Georgia, this establishment is dedicated to making everyday eating extraordinary for its guests. The Fresh Market is more than just a grocery store; it is a place where customers are welcomed into a warm and inviting atmosphere enhanced by personalized and attentive service. The store prides itself on providing outstanding produce, meat, seafood, bakery goods, and convenient meal solutions that cater to a variety of tastes and lifestyles. This commitment not only fosters customer satisfaction but also builds a strong community relationship through shared values and engagement. The Fresh Market values teamwork, positive energy, and strong character among its employees and leaders, promoting a culture of excellence and inclusiveness. Employees are supported through ongoing training, development opportunities, and a highly motivational environment that celebrates collective accomplishments and individual growth.

The position of Production Manager at The Fresh Market is a pivotal role that directly influences the quality and operational success of the store. This role requires a dedicated leader to manage the Production department, overseeing daily operations that include managing team members, production standards, inventory, and quality control across sectors like deli, meat, seafood, bakery, and fresh produce. Working primarily in the early morning hours from 3 am to 11 am, the Production Manager ensures that all products meet The Fresh Market’s high standards for freshness and preparation, while also supporting department teams to operate efficiently and effectively with minimal product loss. This fast-paced position demands not only strong organizational and leadership skills but also a passion for food production and guest service excellence. Reporting directly to the Store Operations Manager, the Production Manager embodies a culture of hospitality, teamwork, and continuous improvement, fostering an environment where employees are motivated through excellent coaching and comprehensive training programs such as The Fresh Market Academy. This role also involves managing schedules, adhering to food safety and legal standards, and actively leading by example to create a seamless and first-class shopping experience for guests. The Fresh Market offers competitive benefits and values the contributions of its production leaders in maintaining high standards and guest satisfaction.

Job Requirements

Must be 21 years of age or older
1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
Strong leadership skills with the ability to motivate and develop high-performing teams
Proven ability to deliver an exceptional guest experience while achieving performance goals
Excellent communication, problem-solving, and conflict resolution skills
Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
Foodsafety certification, or ability to obtain post-hire

Job Qualifications

1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business
Strong leadership skills with the ability to motivate and develop high-performing teams
Proven ability to deliver an exceptional guest experience while achieving performance goals
Excellent communication, problem-solving, and conflict resolution skills
Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite
Foodsafety certification, or ability to obtain post-hire
Must be 21 years of age or older
Associate’s degree in business, retail management, or related field
Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
Knowledge of inventory management systems and financial reporting
Bilingual skills a plus

Job Duties

Direct, manage, and assist all functions of the Production department and demonstrate excellence for your team and guests
Managing the production for key items to support Deli-CMS, Meat-Seafood, Bakery, and Produce departments
Properly receiving/stocking goods that follow rotation standards when replenishing product levels
Manage product to reduce shrink/damage
Direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, bread, prepacked produce, and convenient meal solutions in the early morning while maintaining quality product levels as indicated within TFM standards
Provide team members through The Fresh Market Academy, including on-the-job and online training, to provide excellent guest service safely and securely while maintaining efficiency and minimizing product loss
Lead, engage, motivate, and manage team members to provide excellent guest service
Provide coaching for team members to further their development and increase retention
Create and manage team schedules, aligning production to support guest shopping hours to ensure guests receive a first-class experience
Ensure department adherence to all safety requirements and protocols, including food safety per TFM policies and law