KFC logo

Food Production

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
flexible schedules
employee discount
Training and Development
team environment
Opportunities for advancement
Paid Time Off

Job Description

KFC, a global leader in the quick-service restaurant industry, is renowned for its signature fried chicken and commitment to delivering exceptional customer experiences. Located at 4917 Bellflower, Lakewood, CA, this KFC outlet operates as part of a vast network of restaurants that serve millions of customers each day. The company prides itself on maintaining high standards of food quality, cleanliness, and customer service, which have helped it become a household name in the fast-food sector. This KFC location offers a vibrant and fast-paced working environment, where team members play a crucial role in upholding the brand's reputation and ensuring customer satisfaction. The establishment fosters a positive work culture emphasizing teamwork, professionalism, and adherence to safety protocols. The employment type is hourly, with an hourly wage of $20, making it an attractive option for individuals seeking competitive pay within the restaurant industry.

The Team Member role at KFC is instrumental in creating a welcoming atmosphere while executing multiple operational functions. Responsibilities extend beyond simple food preparation and service; team members are cross-trained to manage various positions, such as the Front Counter, Drive-Thru, and Cook stations. Candidates stepping into this position will engage directly with guests, greet them warmly, and provide efficient and accurate service that reflects the brand's hospitality standards. The role requires a commitment to preparing high-quality menu items following the company’s recipes and food safety guidelines. Team members must maintain cleanliness throughout the restaurant, including the dining area, kitchen, restrooms, and external premises. A significant part of the role is upholding uniform standards and professional appearance as part of the company’s policy to present a consistent and polished brand image.

Customer interaction is a major component of the job, which includes taking orders, processing payments, and using upselling techniques to enhance guest satisfaction and increase sales. The Team Member is also expected to participate in daily cleaning routines, proper waste management, and equipment maintenance reporting, ensuring the restaurant operates smoothly and safely. This position is vital for achieving shift targets through effective communication and cooperation with fellow team members and supervisors.

KFC values diversity and inclusion, welcoming applicants from all backgrounds and ensuring equal employment opportunities. Working as a Team Member at this Lakewood location offers exposure to dynamic restaurant operations and opportunities for growth within the larger KFC corporate and franchise system. The role provides an excellent platform for individuals interested in building customer service skills, learning food safety practices, and gaining experience in a renowned fast-food brand environment.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible shifts including weekends and holidays
  • No use of cellphones during work hours
  • Professional appearance and proper uniform compliance
  • Willingness to perform multiple restaurant roles
  • Ability to stand for extended periods
  • Must pass background check
  • Legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Ability to follow company policies and procedures
  • Team-oriented mindset
  • Basic math skills for handling transactions

Job Duties

  • Greet guests with a positive attitude and friendly demeanor
  • Take accurate orders, process payments, and ensure prompt service
  • Deliver food that meets KFC's quality and freshness standards
  • Prepare and assemble food according to KFC standards and procedures
  • Follow all holding times, portion controls, and product rotation standards
  • Ensure proper use of equipment and report maintenance needs
  • Follow handwashing and sanitation procedures at all times
  • Maintain clean work areas including lobby, kitchen, restrooms, and exterior
  • Complete cleaning tasks and checklists as assigned by the Shift Supervisor
  • Follow waste management and recycling procedures
  • Work collaboratively with team members to meet shift goals
  • Communicate effectively with supervisors and managers
  • Support other areas of the restaurant as needed
  • Use upselling techniques to enhance guest satisfaction
  • Thank guests sincerely and invite them to return

Job Criteria

Experience

Entry Level (1-2 years)


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