Cracker Barrel logo

Food Pickup Associate

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Health Insurance
Paid vacation
Employee assistance program
401(k) with Company Match
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been serving comfort food and creating a warm, welcoming atmosphere for over 50 years. With a dedicated workforce of more than 70,000 employees nationwide, Cracker Barrel has built its reputation on genuine hospitality and a team-oriented culture. The company offers more than just a meal – it provides a sense of home and belonging for both its customers and employees. By blending traditional Southern cuisine with a unique retail shopping experience, Cracker Barrel embraces the spirit of community and values growth and development within its team. This longstanding commitment to excellence has made Cracker Barrel a beloved destination for millions of guests seeking delicious food and friendly service.

The Food Pickup Associate role at Cracker Barrel focuses on extending the company’s renowned hospitality beyond the dining room, ensuring customers enjoy their favorite meals anywhere. This position is ideal for individuals who thrive in fast-paced environments and excel at multitasking while maintaining a high standard of service. As a key member of the to-go team, you will be responsible for preparing, packaging, and delivering takeout orders with care and attention to detail. This tipped position offers opportunities to earn both individual and shared gratuities, making it rewarding for those who provide exceptional service. From day one, Cracker Barrel supports your success with comprehensive training programs, like the prestigious PAR training that equips employees with industry-leading knowledge and skills.

Working as a Food Pickup Associate involves more than just handling orders; it means contributing to a seamless carryout experience that mirrors the in-restaurant hospitality Cracker Barrel is known for. You will collaborate closely with your team to ensure orders are correctly documented and assembled, condiments and utensils are stocked, and processes are streamlined for efficiency and guest satisfaction. The company encourages a cooperative spirit and values enthusiasm, professionalism, and a genuine desire to create exceptional dining experiences. Whether you are new to the workforce or have prior experience, Cracker Barrel provides all the necessary training and resources to help you succeed and grow within the company.

In addition to a competitive weekly wage and immediate payment options, Cracker Barrel's benefits package includes health insurance available to both full and part-time employees, paid vacation time, and access to an Employee Assistance Program. The company also offers a 401(k) plan with a company match after 90 days of employment, and participation in an Employee Stock Purchase Program to support your financial growth. Employees enjoy exclusive discounts on Cracker Barrel dining, retail merchandise, and household products, as well as special rates on travel and phone services. By joining Cracker Barrel, you become part of a team that is committed to your career development and well-being in a supportive and inclusive environment.

Job Requirements

  • high school diploma or equivalent preferred
  • ability to stand for extended periods
  • availability to work flexible hours including weekends and holidays
  • willingness to undergo training
  • legal eligibility to work in the United States
  • ability to lift moderate weight
  • courteous and professional demeanor

Job Qualifications

  • positive and friendly attitude
  • ability to work effectively in a team
  • dedication to exceptional dining experiences
  • ability to multitask in a fast-paced environment
  • strong communication skills
  • commitment to quality and guest satisfaction
  • prior customer service experience preferred but not required

Job Duties

  • encourage a seamless carryout experience that reflects high standard of hospitality
  • accurately document orders and assemble meals with attention to detail
  • keep supply of condiments, utensils, and packaging supplies replenished
  • partner with team members to streamline processes
  • deliver to-go orders with care and friendliness
  • maintain cleanliness and organization of the to-go station
  • assist in training new team members

Job Criteria

Experience

No experience required


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