Food Partner (PT)

Chattanooga, TN, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $13.25 - $14.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and Development

flexible schedule

Job Description

Rock City Gardens is a premier natural attraction renowned for its mesmerizing ancient rock formations, stunning panoramic views, and meticulously curated gardens that draw visitors from around the world. This unique destination offers guests an immersive experience into nature's beauty, blended with educational and recreational elements that appeal to families, tourists, and nature enthusiasts alike. Located on Lookout Mountain in Georgia, Rock City Gardens has become an iconic site that symbolizes wonder and connection to the natural world, emphasizing conservation and environmental appreciation. Its mission to enrich lives through wonder and connection drives every aspect of its operations, from landscape maintenance to guest services. The organization is committed to upholding a Culture of Excellence steeped in courage, care, wonder, and outstanding service.

The Food & Beverage Partner role at Rock City Gardens is an exciting opportunity for individuals who are passionate about delivering exceptional guest experiences in a vibrant, fast-paced environment. This part-time position is critical in supporting the daily food operations across various food and beverage locations within the Gardens. As a frontline ambassador, the Food & Beverage Partner engages guests warmly, ensuring that every interaction enhances their overall visit by providing memorable and high-quality dining service. Responsibilities include assisting guests with menu selections, preparing and serving food and beverages according to established standards, handling transactions using POS systems, and maintaining hygiene and sanitation compliance to promote health and safety.

This role requires a dynamic, service-oriented individual who can multitask efficiently and collaborate closely with team members to maintain smooth operations. The successful candidate will help sustain Rock City Gardens' reputation for excellence by upholding portion control, minimizing waste, supporting inventory management, and ensuring clean and organized workspaces both in front and back of house. The position is ideal for candidates seeking to develop their food service skills, with opportunities for training including certification in ServSafe Food Handling. Availability to work flexible hours including nights, weekends, holidays, and special events is essential to meet guest needs throughout the year. The Food & Beverage Partner contributes directly to Rock City Gardens' mission by delivering exceptional dining experiences that complement the wonder and beauty of the natural surroundings, making every guest visit more enjoyable and memorable.

Job Requirements

Ability to provide a flexible schedule including nights weekends holidays and special events as needed
Regular use of hands and fingers
Ability to lift and/or move up to 50 pounds
Frequent walking standing stooping kneeling and crouching
Ability to stand for extended periods during shifts

Job Qualifications

Previous food service experience preferred but not required
Willingness to receive training and develop new skills
Ability to obtain ServSafe Food Handler Certification
Ability to display a professional polite and engaging image to guests and partners
Effective verbal communication skills in one-on-one and small group situations
Ability to read and understand operational documents
Ability to work effectively in a fast-paced team-oriented environment
Basic math skills including the ability to add subtract multiply and divide using units of American money

Job Duties

Deliver excellent guest service to internal and external customers in alignment with the organization's mission culture and values
Model appropriate guest and partner interactions at all times
Actively engage guests and promote menu items through up-selling to grow sales
Work across all Rock City Gardens food and beverage locations as assigned
Prepare and serve food in accordance with established recipes portion standards and quality expectations
Operate the cash register and Point-of-Sale (POS) system including opening and closing procedures and daily deposits
Assist in checking and recording food temperatures as required
Follow all health code food safety and sanitation guidelines to maintain a high health inspection score
Maintain cleanliness and organization of the dining room back-of-house areas and exterior grounds
Ensure work areas are properly stocked clean and organized
Maintain portion control and food quality to minimize waste and loss
Work collaboratively with team members to support efficient operations
Adhere to all company policies and procedures
Perform other duties as assigned by management