Food Operations Manager (Healthcare)

Sodexo is a global leader in providing integrated facilities management and food service solutions, committed to enhancing the quality of life for those it serves and driving economic, social, and environmental progress within communities. With a presence spanning numerous industries such as healthcare, education, corporate services, and more, Sodexo brings a comprehensive approach to the management of food service and facility operations. The company prides itself on delivering exceptional service and fostering inclusive, respectful work environments where diversity is celebrated and every employee can thrive. Sodexo's partnership with clients ensures tailored service delivery that meets unique operational needs while maintaining high standards of customer satisfaction and regulatory compliance.

Sodexo is currently seeking a Food Operations Manager (Healthcare) to support the food service operations at a New York City Health + Hospitals acute care facility in New York City. This is an exhilarating opportunity for a service-driven and hands-on leader passionate about healthcare food service to manage a complex, round-the-clock operation serving approximately 1,200 meals daily across three meal periods. Reporting directly to the General Manager, the Food Operations Manager will play a crucial role in overseeing daily food service operations, ensuring adherence to regulatory and Sodexo standards, and driving performance outcomes that emphasize patient and customer satisfaction.

The role requires a dynamic leader who excels in fast-paced healthcare environments, adept at balancing operational priorities, labor management, compliance, and client relationships effectively. Key responsibilities include supporting labor management processes such as staffing, scheduling, payroll, and new hire orientation to maintain optimal workforce efficiency. The Food Operations Manager will monitor labor costs, cash controls, productivity, and ensure that financial targets are met or exceeded in alignment with company objectives. Ensuring compliance with food safety, sanitation, workplace safety, and contractual standards remains paramount, as does preparing for audit readiness and successful inspections.

This leadership position is also focused on fostering a positive workplace culture centered on employee engagement, accountability, and continuous improvement. The ideal candidate will demonstrate excellent communication skills, a collaborative leadership style, and the ability to cultivate strong client partnerships. Applicants should be motivated by the opportunity to contribute to a mission-driven organization dedicated to delivering exceptional healthcare food service every day of the year. Sodexo offers competitive compensation reflecting candidate experience and education, alongside a comprehensive benefits package designed to support personal and professional growth.