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Food Operations Manager (Healthcare)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $77,605.00 - $100,430.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, dedicated to improving the quality of life for individuals and communities through innovative and efficient service delivery. At the heart of Sodexo's mission is its commitment to creating a better everyday experience and building a better life for all its stakeholders. The company operates worldwide, partnering with clients across various sectors to provide comprehensive solutions ranging from food service and catering to facilities management and integrated support services. Sodexo values diversity and inclusivity, fostering an environment where every employee can thrive and contribute meaningfully to the team. The company's... Show More

Job Requirements

  • Associate's degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years work experience in food or culinary services including restaurants fast food vending catering services institutional services mall food courts etc
  • Strong leadership and communication skills with the ability to maintain high standards and implement policies effectively
  • Passion for delivering an exceptional patient and customer experience
  • Experience in healthcare food service or patient dining operations
  • Knowledge of nutrition therapeutic diets and diet office functions
  • Experience collaborating with nursing and interdisciplinary teams
  • Strong people leadership skills with experience developing and engaging frontline teams
  • Ability to manage multiple priorities in a fast-paced healthcare environment

Job Qualifications

  • Associate's degree or equivalent experience
  • Minimum 2 years management experience
  • Minimum 2 years work experience in food or culinary services including restaurants fast food vending catering services institutional services mall food courts etc
  • Strong leadership and communication skills
  • Passion for delivering an exceptional patient and customer experience
  • Experience in healthcare food service or patient dining operations
  • Knowledge of nutrition therapeutic diets and diet office functions
  • Experience collaborating with nursing and interdisciplinary teams
  • Strong people leadership skills with experience developing and engaging frontline teams
  • Ability to manage multiple priorities in a fast-paced healthcare environment
  • Oversight of diet office operations preferred
  • Experience with patient satisfaction initiatives meal rounding and service recovery preferred
  • Healthcare management experience strongly preferred

Job Duties

  • Lead and support daily patient services operations ensuring high-quality meal service and operational consistency
  • Oversee diet office operations menu processes and support specialized diet compliance
  • Evaluate and develop service levels across the Patient Services Program to exceed patient and customer satisfaction goals
  • Support Sodexo’s Patient Dining Program including daily meal rounding and service recovery efforts
  • Collaborate with clinical food service and interdisciplinary teams to enhance the patient experience
  • Perform tray assessments to ensure food quality presentation and meal accuracy
  • Drive achievement of key performance indicators KPIs budget adherence and operational goals
  • Support successful Gold Checks regulatory inspections and audit readiness
  • Provide direct supervision coaching and development of frontline hourly employees
  • Foster a culture of compassion accountability and service excellence through Sodexo CARES behaviors

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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