Food Operations Manager 3

Sodexo is a global leader in food services and facilities management, dedicated to improving the quality of life and contributing to social, economic, and environmental progress across the communities it serves. Operating worldwide, Sodexo provides integrated solutions that encompass food service, catering, facilities management, and various workplace experiences tailored to meet unique client needs. The company's philosophy centers on creating a better everyday for everyone, fostering a culture that values diversity, inclusion, and respect for all employees. At Sodexo, employees are encouraged to bring their authentic selves to work, with an emphasis on collaboration, innovation, and continuous improvement. The company offers a vibrant and supportive workplace where professional growth is nurtured and where contributions from all team members are valued and recognized.

The Food Operations Manager 3 is a senior leadership role within Sodexo's White Label Corporate Services program located in New York City. This position holds significant responsibility for managing and driving operational excellence across multiple dining service lines within a high-visibility corporate environment. The role focuses on ensuring the seamless delivery of a premium, brand-neutral White Label dining experience that aligns with Sodexo’s standards of hospitality, quality, and safety.

As the operational backbone of the account, the Food Operations Manager 3 oversees daily operations across various foodservice outlets, including café, catering, pantry, and specialty programs. The role requires the candidate to possess strong expertise in multi-unit foodservice operations, acute service execution management skills, and outstanding team leadership capabilities. The manager is tasked with maintaining consistency and precision in service delivery, ensuring all operations meet Sodexo's rigorous quality, food safety, and brand standards, while providing a superior guest experience.

This position also involves close collaboration with the General Manager, Executive Chef, and client stakeholders to support strategic initiatives, drive operational improvements, and foster innovation within the White Label program. Key areas of focus include strict compliance with food safety regulations such as HACCP, diligent labor and financial management to optimize budgeting and cost-control measures, and proactive client relationship management aimed at exceeding service expectations.

Success in this role demands a fast-paced corporate environment adaptability, excellent communication skills, and a commitment to operational discipline. The Food Operations Manager 3 plays a crucial role in motivating and coaching front-of-house teams to deliver exceptional customer service that reflects the premium and modern workplace dining experience Sodexo aims to provide. By leveraging their experience in labor planning, scheduling, and financial performance management, the successful candidate supports achieving both operational efficiency and financial objectives.

Sodexo offers a competitive compensation package, with salary considerations based on the candidate's education, years of relevant experience, skills, and training. In addition to salary, Sodexo provides a comprehensive benefits program to support employee well-being and career growth. This role offers a unique opportunity to join a global company where your leadership will directly impact the quality of daily operations and contribute to delivering an unparalleled dining experience to corporate clients.