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Food Operations Manager 3

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $89,250.00 - $115,500.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food service management, dedicated to creating welcoming and memorable dining experiences. With a strong commitment to service excellence and community engagement, Sodexo partners with various institutions worldwide to deliver high-quality food service, catering, facilities management, and integrated solutions tailored to client needs. The company’s core values emphasize diversity, inclusion, and respect, fostering an environment where employees are valued, heard, and empowered to thrive in their careers. Sodexo believes in making a positive impact on the lives of the individuals and communities it serves through sustainable practices and innovative approaches.

Sodexo's Campus Segment is currently seeking an experienced Food Operations Manager 3 to lead the food service operations at Southern Connecticut State University in New Haven, CT. This leadership role is integral to managing a diverse and dynamic campus dining environment, which includes residential dining halls, retail food venues, catering, and conference services. As the Food Operations Manager, you will be responsible for overseeing the day-to-day operations, ensuring quality, safety, efficiency, and innovation across multiple dining locations.

This position offers a rewarding opportunity to contribute to student success by providing exceptional customer service and a welcoming atmosphere. You will lead and develop frontline staff through coaching, training, and performance management, while maintaining compliance with food safety standards and operational excellence. This role requires a hands-on leader with strong organizational skills and a passion for continuous improvement and delivering outstanding guest experiences.

In addition to managing food operations, you will collaborate closely with culinary teams, catering, and campus partners to execute special events and support various campus programs. The role also involves monitoring financial performance by managing labor, controlling food costs, overseeing inventory, and purchasing. You will have a direct impact on building positive relationships with students, guests, and campus stakeholders.

Sodexo values work-life balance and offers a flexible work environment that may require supporting evening and weekend operations. Competitive and equitable compensation is offered, reflecting the candidate’s education, experience, and skills. Sodexo provides a comprehensive benefits package including medical, dental, vision care, wellness programs, 401(k) plans with matching contributions, paid time off, company holidays, and opportunities for career growth and tuition reimbursement.

Joining Sodexo means becoming part of a global team committed to creating better everyday lives for people through quality food service and hospitality. With a focus on diversity, equity, and inclusion, Sodexo ensures a respectful and supportive workplace where your ideas can flourish and contribute to a stronger team. This role at Southern Connecticut State University offers you the chance to advance your career with a respected leader in food service management while contributing meaningfully to a vibrant campus community.

Job Requirements

  • Bachelor's degree or equivalent experience
  • minimum 3 years of management experience
  • minimum 3 years of work experience in food or culinary services
  • ability to manage high-volume food service operations
  • knowledge of food safety and sanitation standards
  • experience with labor and cost management
  • strong communication and leadership skills
  • ability to work flexible hours including evenings and weekends

Job Qualifications

  • Bachelor's degree or equivalent experience
  • minimum 3 years of management experience
  • minimum 3 years of functional experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, or similar
  • strong leadership skills with a proven ability to motivate, develop, and retain employees
  • knowledge of food safety, sanitation, HACCP, and quality assurance programs
  • experience managing labor, food costs, inventory, and operational budgets
  • strong organizational, communication, and problem-solving skills
  • ability to build positive relationships with clients, students, guests, and team members
  • proficiency with food service technology, reporting systems, and Microsoft Office applications
  • flexibility to support evening and weekend operations as business needs require

Job Duties

  • Lead and support daily food service operations across residential dining and retail venues
  • ensure exceptional guest experiences through strong customer service and hospitality standards
  • manage and develop frontline staff, providing coaching, training, and performance management
  • support financial performance by monitoring labor, food costs, inventory, and purchasing
  • maintain compliance with Sodexo standards, food safety regulations, HACCP, and sanitation requirements
  • collaborate with culinary, catering, and campus partners to execute special events and campus programs
  • drive operational efficiencies and continuous improvement initiatives
  • monitor and maintain high standards for food quality, presentation, and service execution
  • assist with scheduling, staffing plans, and employee engagement initiatives

Job Criteria

Experience

Mid Level (3-7 years)


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