Food Operations Manager 3

Sodexo is a global leader in integrated food services and facilities management, known for its commitment to improving quality of life through innovative and customer-focused solutions. Within the Campus Segment, Sodexo partners with universities to deliver high-quality dining services that enhance the campus experience for students, faculty, and staff. Sodexo's approach emphasizes sustainability, diversity, and inclusion while fostering an environment where employees can thrive professionally and personally. This company culture supports career growth, work-life balance, and meaningful impact each day.

Currently, Sodexo is seeking a Food Operations Manager 3 to serve as the Director of Residential Dining at Bentley University, a prestigious institution with approximately 4,000 students, of whom 2,500 participate in a meal plan. This leadership role is essential in shaping and managing the primary residential dining facility with a focus on culinary excellence, customer service, and operational efficiency. Reporting to the Director of Operations, the Food Operations Manager 3 role demands a strong leader who can oversee high-volume food service operations while ensuring alignment with Bentley University’s vision and values.

The Food Operations Manager 3 position at Bentley University requires a dynamic, creative, and strategic leader capable of elevating the campus dining experience through culinary innovation and hospitality excellence. This leader is responsible for managing all aspects of residential dining including food quality, service delivery, team leadership, financial management, and customer relationship building. Balancing a unionized environment, operational compliance with Sodexo and regulatory standards, and the use of Sodexo’s proprietary management systems like Food Management Systems (FMS) and Market Connections (MSC) is critical to the role.

This role demands a hands-on operational presence with availability for one weekend day per week, plus some evenings and holidays, to support a demanding high-touch and high-volume dining service environment. The Food Operations Manager 3 will lead a diverse team, promoting a positive workplace culture that fosters professional development and high performance. The role also involves strategic planning to enhance student engagement and well-being through a superior dining experience.

Sodexo offers a comprehensive benefits package including medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement. Salary offers are competitive and commensurate with a candidate’s education, experience, skills, and training.

By joining Sodexo at Bentley University, the Food Operations Manager 3 will contribute to a brand recognized globally for excellence and social responsibility. The position offers not only the opportunity to lead a critical campus service but also to be part of a team-oriented culture that values diversity, inclusion, and employee well-being. Sodexo’s mission to create a better everyday for everyone resonates through this role, providing a meaningful career path where leadership, innovation, and collaboration are rewarded.