Food Operations Manager 3

Sodexo is a global leader in food services and facilities management, dedicated to enhancing the quality of life for individuals through its innovative dining and hospitality solutions. As a company committed to sustainability, diversity, and community well-being, Sodexo partners with a wide range of clients including educational institutions, healthcare providers, corporate businesses, and government organizations. The organization values collaboration, inclusivity, and a team-based culture to foster a positive work environment where employees can thrive and contribute meaningfully.

Sodexo's Campus Segment is currently seeking a skilled and proactive Operations Manager for Campus Dining at Merrimack College in North Andover, Massachusetts. This position offers an excellent opportunity for professionals who have a passion for hospitality and food service management, particularly within a university setting. As part of Sodexo's dining leadership team, the Operations Manager will oversee the comprehensive dining program, including resident dining services, multiple retail food locations, catering operations, and concessions. The role demands a hands-on manager who excels in delivering outstanding customer service and maintaining high standards in safety, quality, and operational efficiency.

The Operations Manager will be responsible for leading and inspiring a diverse team of managers and employees, ensuring that service standards are consistently met or exceeded. This includes coaching and developing staff within a unionized environment, managing budgets, inventory, and financial performance, and cultivating strong relationships with the client—Merrimack College—to ensure that both operational goals and student satisfaction are achieved. This role is pivotal in creating a dynamic and innovative dining experience that supports the college community while adhering to Sodexo's values and compliance requirements.

Compensation for this role is fair and equitable, reflecting the candidate's education, experience, and skills. Sodexo provides a comprehensive benefits package and opportunities for career growth including tuition reimbursement. Overall, this role offers a rewarding career path for individuals looking to make a significant impact in the food service industry at a higher education institution. The ideal candidate will bring progressive management experience, strong leadership capabilities, and a passion for fostering a welcoming and efficient dining environment. Join Sodexo's team to help create a better everyday experience for the Merrimack College community and advance your career in a supportive and inclusive workplace.