Food Operations Manager 2- Patient Services

Sodexo is a leading global food services and facilities management company dedicated to improving the quality of life for individuals and communities they serve. With a focus on creating positive everyday experiences, Sodexo operates in various sectors including healthcare, education, corporate, and government services. The company is renowned for its commitment to diversity, equity, and inclusion, fostering a workplace where employees are respected, valued, and encouraged to be themselves. In addition to food services, Sodexo provides catering, facilities management, and integrated service solutions designed to enhance operational effectiveness and customer satisfaction. At Sodexo, employees find opportunities for career growth, comprehensive benefits, and a supportive work environment.

Sodexo is currently seeking a Food Operations Manager 2 to join the team at Vanderbilt University Medical Center in Nashville, Tennessee. Vanderbilt Health is a rapidly growing healthcare system anchored by Vanderbilt University Medical Center, one of the largest and most respected academic medical centers in the Southeastern United States. The Medical Center boasts seven hospitals and more than 200 clinics in Tennessee and neighboring states, with a total of 1,000 licensed beds. This placement underscores Sodexo's strategic partnership with top healthcare providers to deliver exceptional food services aligned with patient care.

The Food Operations Manager will play a crucial leadership role responsible for managing all facets of the patient meal program at Vanderbilt University Medical Center. This involves ensuring compliance with health and safety standards, enhancing the patient meal experience, and maintaining quality and operational excellence. The manager will oversee daily patient services operations, coordinate activities through frontline supervisors and their teams, and implement strategies that align with company and client financial targets. A key component of this role is fostering strong relationships not only within the food services team but also with patients, their families, and clinical staff to ensure satisfaction and continuous improvement.

This full-time position typically works a 12 PM to 8 PM shift and offers fair compensation determined by the candidate's education, experience, and skills. Sodexo emphasizes creating a positive and inclusive work environment while holding high standards for quality food service operations. The Food Operations Manager is expected to exemplify strong leadership, attentiveness to safety protocols including HACCP (Hazard Analysis and Critical Control Points), and an unwavering commitment to superior patient care through nutritional services.

The ideal candidate for this role will possess demonstrated success in employee engagement and supervisory leadership, with a proven history of managing food or culinary services in various settings such as restaurants, catering, institutional services, or similar. Excellent communication skills, the ability to prioritize multiple responsibilities, and a passion for exceptional customer service are essential. The manager must be confident, enthusiastic, and capable of driving team success to enhance the value and reputation of the food and nutrition department.

Sodexo's comprehensive benefits package includes medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, and opportunities for career growth and tuition reimbursement. New employees receive detailed information about benefits upon hire. Sodexo’s commitment to equal employment opportunity and accommodation ensures that all applicants and employees are treated fairly without regard to protected characteristics. By joining Sodexo, you are part of a global organization that values diversity and inclusion as key components of business success and employee satisfaction.