Food Operations Manager 2

Sodexo is a global leader in quality of life services, committed to improving the everyday experiences of individuals and communities around the world. As a diversified company, Sodexo offers a wide range of integrated services, including food service, catering, facilities management, and workplace experience solutions. The company prides itself on its dedication to diversity, inclusion, and creating an environment where all employees are respected and valued for their unique contributions. Sodexo operates across multiple sectors with a strong focus on delivering exceptional service and building long-term partnerships with its clients.

At Mountainside Hospital in Montclair, New Jersey, Sodexo is seeking a Food Operations Manager 2 to join its healthcare team. Mountainside Hospital is a 325-bed acute care facility and part of a joint venture between Hackensack Meridian Health and Ardent Health Services. The hospital provides high-quality care to patients throughout northern New Jersey, making it a vital institution in the community. This partnership aims to ensure the highest standards of clinical excellence and patient satisfaction.

The Food Operations Manager 2 role is pivotal within this healthcare environment, offering an exciting opportunity for a motivated and passionate food service leader. The successful candidate will oversee retail and catering operations at Mountainside Hospital, playing an integral part in the hospital's mission to enhance patient dining experiences and overall satisfaction. This position involves managing approximately 45 unionized frontline employees and collaborating closely with a team of managers across different specialties, including clinical nutrition, patient services, retail, and culinary operations.

The role calls for a hands-on leader who thrives in fast-paced settings and is unwaveringly committed to food quality, safety, and employee engagement. The Food Operations Manager 2 will be responsible for leading daily operations, coordinating staffing and payroll, and ensuring compliance with health and safety standards. Additionally, the manager will work in partnership with clinical teams and hospital leadership to meet and exceed patient satisfaction goals, including participation in Press Ganey initiatives aimed at continuous improvement.

This position offers a unique blend of operational leadership, team development, and collaborative problem-solving within the healthcare food service industry. The ideal candidate will possess the skills to motivate and mentor staff, drive operational and financial targets, and sustain an environment of excellence in food service quality and patient-centered care. Typical working hours are from 7:00 AM to 4:00 PM with rotating weekend coverage, reflecting the dynamic nature of healthcare operations.

Sodexo’s comprehensive approach to employee well-being and professional growth is evident through competitive compensation, benefits, and opportunities for advancement. New hires are welcomed into a culture that values individual contributions and promotes diversity, equity, and inclusion. Sodexo stands by its commitment to equal employment opportunities and fosters a supportive workplace that respects every employee’s identity and background. Joining Sodexo as a Food Operations Manager 2 means becoming part of a global community dedicated to making a positive impact in healthcare food service and beyond.