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Food Operations Manager 2

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $77,605.00 - $100,430.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
company holidays
Career growth opportunities
Tuition Reimbursement

Job Description

Sodexo is a global leader in food services and facilities management, committed to enhancing the quality of life through innovative and personalized solutions. The company operates across various sectors, including education, healthcare, corporate, and government, providing diverse services that cater to the unique needs of each client. At the heart of Sodexo's mission is the dedication to improving everyday experiences for both customers and employees, fostering environments where people feel valued and supported.

San Francisco State University (SFSU) is a vibrant, urban state university located in the heart of San Francisco, California. Serving approximately 3,000 resident students and guests daily, SFSU is recognized for its diverse student population and dynamic campus atmosphere. The university’s central location in one of the most iconic cities in the United States offers a unique backdrop for higher education, blending academic rigor with cultural richness. Sodexo partners with SFSU to provide comprehensive food and facilities management solutions that contribute significantly to the well-being and success of the campus community.

The Food Operations Manager 2 position at Sodexo within San Francisco State University represents a pivotal role dedicated to managing and optimizing food service operations at this bustling campus. This role involves overseeing daily food operations to ensure that high-quality food service is consistently delivered, meeting and exceeding both company and client expectations. The manager is responsible for achieving financial targets by managing budgets, costs, and revenues effectively, thus contributing to Sodexo’s sustained success and client satisfaction.

This role is crucial in maintaining and nurturing strong client and customer relationships through attentive service and strategic engagement. The Food Operations Manager 2 also plays a key role in developing strategic plans that align with Sodexo’s standards and the university's goals, ensuring that the food service environment is positive, inclusive, and conducive to the well-being of all patrons.

Candidates for this role must demonstrate strong leadership skills, with a proven track record of effective employee engagement and supervisory experience. A background in culinary production, safety, and sanitation compliance is essential to maintain the integrity and safety of food service operations. The role also requires adeptness in managing multiple priorities simultaneously, excellent communication skills, and a passion for delivering outstanding customer service.

Proficiency in Sodexo's Food Management System (FMS) and The Market Connection (TMC), along with computer skills and report management, is highly valued for internal candidates, helping to maintain operational efficiency and data-driven decision making.

Sodexo offers a competitive salary determined by candidates’ education, experience, skills, and training. The company supports its employees with a comprehensive benefits package, including medical, dental, vision, wellness programs, 401(k) plans with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement, fostering both professional and personal development.

At Sodexo, diversity and inclusion are embedded in the company’s DNA, allowing employees to bring their authentic selves to work and contribute meaningfully to a collaborative and respectful environment. Sodexo is dedicated to equal employment opportunities, ensuring all candidates and employees receive fair treatment irrespective of race, color, religion, gender identity, disability, or other protected characteristics.

Joining Sodexo as a Food Operations Manager 2 at San Francisco State University means contributing to a vibrant community educational environment while advancing your career in a supportive and dynamic organization. This role is ideal for professionals passionate about food service excellence, leadership, and creating positive experiences in a high-energy campus setting.

Job Requirements

  • associate's degree or equivalent experience
  • minimum 2 years management experience
  • minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering, institutional services, mall food courts
  • ability to prioritize tasks
  • strong employee engagement leadership skills
  • previous supervisory experience
  • culinary production experience
  • strong background in safety and sanitation compliance
  • professional communication skills
  • passion for customer service
  • flexibility to take on additional responsibilities

Job Qualifications

  • associate's degree or equivalent experience
  • minimum 2 years management experience
  • minimum 2 years work experience in food or culinary services including restaurants, fast food, vending, catering, institutional services, mall food courts
  • strong employee engagement leadership skills
  • previous supervisory experience
  • ability to work collaboratively
  • culinary production experience
  • strong background in safety and sanitation compliance
  • professional communication skills
  • passion for customer service
  • ability to manage multiple priorities
  • flexibility to take on additional responsibilities
  • proficiency in Sodexo Food Management System (FMS) and The Market Connection (TMC) (internal candidates)
  • proficient computer and report management skills (internal candidates)

Job Duties

  • have oversight of day-to-day operations
  • deliver high quality food service
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • develop strategic plans
  • create a positive environment
  • ensure Sodexo standards are met

Job Criteria

Experience

Mid Level (3-7 years)


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