Food Operations Manager 2

Sodexo at California State University San Marcos (CSUSM) is a leading provider of integrated food and facilities management services, dedicated to enhancing the quality of life for those served in communities across the globe. Sodexo is renowned for its commitment to sustainability, diversity, and inclusion while delivering exceptional customer service in dynamic environments like university campuses. As a global company, Sodexo partners with various organizations to offer tailored food service, catering, groundskeeping, and maintenance solutions designed to create seamless and memorable experiences. CSUSM is a vibrant academic institution that benefits from Sodexo's expertise in managing large-scale food and hospitality services that cater to a diverse and dynamic campus population.

The Catering Operations Manager 2 position at CSUSM offered by Sodexo is an exciting opportunity for a passionate leader who excels in the fast-paced environment of high-end, full-service catering. This full-time role is designed for an individual who thrives on building strong client relationships, leading successful teams, and delivering hospitality services that exceed expectations. The manager will oversee the entire catering program, from initial client inquiry through flawless event execution, ensuring that both Sodexo and customer goals are carefully aligned and met with precision.

The ideal candidate will demonstrate proven success in developing and growing a catering program within a high-volume setting, particularly with a focus on quality, presentation, and customer satisfaction. You will be responsible for promoting a customer-focused culture that fosters partnerships and rapport with clients, driving catering sales through strategic initiatives and unit coordination. This role requires resourcefulness, quick responsiveness to client requests, and strong leadership skills to maintain elevated service standards that increase customer satisfaction.

In addition to operational responsibilities, the Catering Operations Manager 2 will ensure compliance with HACCP standards, manage multiple priorities effectively, and utilize expertise in menu development, pricing, and financial management of the unit. You will also play an integral part in training and developing frontline hourly employees, empowering your team to deliver superior service consistently. This position offers an excellent opportunity to grow professionally within a globally respected organization committed to employee development and inclusivity.

Compensation in this role is fair and equitable, with salary offers tailored to your education, experience, and skill set. Sodexo also provides a comprehensive benefits package including medical, dental, vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, and career growth opportunities such as tuition reimbursement. As part of the Sodexo team at CSUSM, you will be contributing to a better everyday life for everyone while advancing your career in a supportive and inclusive environment that values your contributions and success.