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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $56,000.00 - $73,400.00
Benefits
Medical
Dental
Vision care
wellness programs
401(k) Plan with Matching Contributions
Paid Time Off
Career growth opportunities
Tuition Reimbursement
Job Description
Sodexo at California State University San Marcos (CSUSM) is a leading provider of integrated food and facilities management services, dedicated to enhancing the quality of life for those served in communities across the globe. Sodexo is renowned for its commitment to sustainability, diversity, and inclusion while delivering exceptional customer service in dynamic environments like university campuses. As a global company, Sodexo partners with various organizations to offer tailored food service, catering, groundskeeping, and maintenance solutions designed to create seamless and memorable experiences. CSUSM is a vibrant academic institution that benefits from Sodexo's expertise in managing large-scale food and hospitality services... Show More
Job Requirements
- Associate's degree or equivalent experience
- minimum two years management experience
- minimum two years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
- high-end full-service catering management experience
- strong employee engagement leadership skills
- ability to work collaboratively
- passion for high level customer service
- professional communication skills
- expertise in prioritizing tasks and flexibility to take on additional responsibilities
- extensive formal training in catering services
- focus on food quality and presentation
- previous success managing a university campus account
- technical competence in financial management, pricing, menu development, training, and development of frontline hourly employees
- exceptional time management skills
Job Qualifications
- Associate's degree or equivalent experience
- minimum two years management experience
- minimum two years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts
- expertise in customer service, event planning, and event management
- strong leadership and employee engagement skills
- ability to manage multiple priorities and communicate professionally
- technical competence in unit financial management, pricing, and menu development
- computer skills and culinary knowledge
- exceptional time management skills
Job Duties
- Identify customer needs and expectations
- ensure that Sodexo and customer goals are aligned and met
- educate and develop rapport with clients and promote partnerships
- promote a customer/client centered culture that strives to exceed customer and client needs
- coordinate all unit catering initiatives to drive sales growth and track results
- maintain and improve service level resulting in increased customer satisfaction
- ensure all HACCP standards are followed
- demonstrate resourcefulness and quick responsiveness to client and customer requests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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