Food Operations Manager

Sodexo is a global leader in quality of life services, committed to improving the everyday experience for both customers and employees across a variety of industries. With its broad portfolio of services ranging from food service and catering to facilities management, Sodexo partners with clients to provide seamless, integrated solutions tailored to their unique needs. The company has a strong presence in Boston, MA, among many other locations, and prides itself on fostering a diverse and inclusive workplace where every employee is valued and respected. Sodexo emphasizes sustainability, social responsibility, and economic progress within the communities it serves, reinforcing its role as a trusted partner in enhancing workplace environments across the globe.

The Food Operations Manager position with Sodexo offers a unique career opportunity at a leading biotechnology company in Boston, where you will oversee retail foodservice operations for an employer serving over 1,000 employees. This role stands out as a pivotal leadership position in a brand-new and rapidly expanding account, designed for someone eager to build and develop a strong, service-oriented team from the ground up. As the Food Operations Manager, you will take ownership of all elements of food operations, including managing both front-of-house and back-of-house teams, collaborating directly with the Executive Chef to ensure smooth and efficient daily service across multiple food stations such as entrée, salad bar, pizza, and deli.

You will play a critical role in maintaining high standards for food quality, presentation, and customer satisfaction, while overseeing point-of-sale operations during service periods. This position involves setting up staff for success with professional readiness ahead of meal periods and cultivating a leadership approach centered on coaching and development. Sodexo supports its employees with competitive salaries determined by qualifications and experience, comprehensive benefits including medical, dental, and vision coverage, and a 401(k) plan featuring company match contributions. Additionally, Sodexo recognizes the importance of work-life balance by providing paid time off and holidays, as well as career growth opportunities and tuition reimbursement for continued professional development.

This role is ideal for candidates with strong leadership capabilities, experience in food operations management within high-volume environments, and a passion for delivering outstanding customer service with a focus on teamwork and operational excellence. Sodexo’s commitment to diversity, equity, and inclusion ensures that every team member can contribute ideas and thrive in an engaging work environment where respect and fairness are core values. Join Sodexo as a Food Operations Manager and help shape the future of foodservice in a fast-growing, dynamic account within the biotechnology sector in Boston.