Food Manager (Rivers)

Heritage Co-op is a well-established retail cooperative known for its commitment to community-focused values and exceptional customer service. As a part of a larger cooperative retailing system, Heritage Co-op operates various retail locations, offering a wide range of products, from groceries to home and lifestyle goods. The company's emphasis on sustainable business practices, community involvement, and member engagement positions it as a leader in the retail cooperative sector. With a strong commitment to diversity and inclusion, Heritage Co-op fosters a workplace culture that supports the growth and development of its team members while maintaining a positive, inclusive environment where individuals can bring their whole selves to work.

The Store Manager role at Heritage Co-op is a critical leadership position responsible for overseeing all daily store operations to ensure safe, effective, and compliant processes. This role will require a dynamic individual with strong leadership presence, excellent communication skills, and the ability to mentor and develop staff to foster a team-centered, motivated workforce. The Store Manager will be instrumental in managing inventory control, product purchasing, merchandising, pricing strategies, and overall store presentation to optimize sales and enhance customer experience. In addition to operational responsibilities, the Manager will lead budgeting, financial reporting, expense management, and sales targets, ensuring the store meets its financial objectives.

In this position, the Store Manager will support and execute marketing strategies, loyalty programs, and promotions while also addressing competitive pricing to position the store effectively in the market. They will be the primary point of contact for resolving customer concerns, maintaining positive relationships with vendors, members, and community stakeholders. The manager’s role extends to overseeing compliance with Food Safety, Occupational Health & Safety (OH&S), and Human Resources policies to meet regulatory requirements and maintain a safe working environment. This leadership role requires experience in recruitment, onboarding, performance management, corrective action, and employee development planning to sustain a highly motivated and performance-driven team.

Heritage Co-op offers a competitive compensation and benefits package, including group life insurance, short- and long-term disability coverage, extended health and dental benefits, and an employer-contributed pension plan matched at 6% of salary. The organization is dedicated to professional development, providing team members with learning opportunities to grow and foster a culture of innovation. Additional offerings include a Team Member Purchase Rebate Program, Volunteer Incentive Program, Home Centre Preferred Pricing, Employee and Family Assistance Program (EFAP), and fitness rebates to support employee wellbeing. Heritage Co-op prides itself on a balanced work-life atmosphere, inclusive work environment, and a culture that values self-awareness, growth orientation, and community engagement, making it a desirable employer in the retail industry.