Job Overview
Compensation
Hourly
Range $15.25 - $22.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Meal Allowances
Job Description
This opportunity is offered by a well-established hotel known for its commitment to outstanding hospitality and superior guest experiences. The establishment boasts a dynamic and vibrant food and beverage department, with a focus on both restaurant and catering services. The hotel prides itself on maintaining high standards of service and quality, blending traditional hospitality values with modern management practices. This employer fosters an inclusive and supportive work environment where career growth and professional development are strongly encouraged. As part of a globally recognized brand with stringent operational standards, the organization emphasizes compliance with all local, state, and federal laws and regulations, ensuring a safe and respectful workplace for all employees and guests.
The Food Manager role is pivotal within the hotel’s food and beverage division, responsible for overseeing both the front of house operations and all catering services. This leadership position involves monitoring operational efficiency and evaluating associate performance through detailed analysis of customer feedback and financial reports. The Food Manager is tasked with initiating corrective actions when necessary to enhance service quality and operational effectiveness. This role works closely with the Food and Beverage Director to maintain and execute effective sales and marketing programs, ensuring that the department meets and exceeds revenue goals. Moreover, the Food Manager leads a proactive human resource function to motivate team members, oversee appropriate training and development, and maintain adherence to established hotel and labor standards.
Core responsibilities include scheduling staff to optimize labor resources while complying with labor regulations, managing preventative maintenance programs to safeguard restaurant and catering assets, and implementing effective communication channels that facilitate comprehensive information flow among associates and department heads. Compliance with organizational policies and legal standards is a key component of the job, as well as maintaining product and service quality through constant evaluation and handling guest complaints promptly and professionally.
In addition to operational oversight, the Food Manager supervises restaurant and catering staff with a focus on professionalism, guest service excellence, and strict adherence to hospitality standards related to hiring, termination, disciplinary actions, performance reviews, and training. Staying current with menu and beverage offerings, assigning workstations, ensuring cleanliness and sanitation, and assisting with inventory management are among the many practical duties that support the overall functionality and guest satisfaction.
This position requires proven managerial experience in restaurant settings, preferably with Marriott Bistro experience considered a distinct advantage. The ideal candidate demonstrates outstanding leadership skills, operational acumen, and a passion for delivering exceptional dining experiences. This role is crucial to maintaining the hotel’s reputation for excellence, ensuring guests receive attentive, high-quality service that aligns with the brand’s prestigious standards. Those who thrive in fast-paced, guest-focused environments and enjoy leading diverse teams will find this role rewarding and challenging, offering opportunities for professional growth within a renowned hospitality group.
The Food Manager role is pivotal within the hotel’s food and beverage division, responsible for overseeing both the front of house operations and all catering services. This leadership position involves monitoring operational efficiency and evaluating associate performance through detailed analysis of customer feedback and financial reports. The Food Manager is tasked with initiating corrective actions when necessary to enhance service quality and operational effectiveness. This role works closely with the Food and Beverage Director to maintain and execute effective sales and marketing programs, ensuring that the department meets and exceeds revenue goals. Moreover, the Food Manager leads a proactive human resource function to motivate team members, oversee appropriate training and development, and maintain adherence to established hotel and labor standards.
Core responsibilities include scheduling staff to optimize labor resources while complying with labor regulations, managing preventative maintenance programs to safeguard restaurant and catering assets, and implementing effective communication channels that facilitate comprehensive information flow among associates and department heads. Compliance with organizational policies and legal standards is a key component of the job, as well as maintaining product and service quality through constant evaluation and handling guest complaints promptly and professionally.
In addition to operational oversight, the Food Manager supervises restaurant and catering staff with a focus on professionalism, guest service excellence, and strict adherence to hospitality standards related to hiring, termination, disciplinary actions, performance reviews, and training. Staying current with menu and beverage offerings, assigning workstations, ensuring cleanliness and sanitation, and assisting with inventory management are among the many practical duties that support the overall functionality and guest satisfaction.
This position requires proven managerial experience in restaurant settings, preferably with Marriott Bistro experience considered a distinct advantage. The ideal candidate demonstrates outstanding leadership skills, operational acumen, and a passion for delivering exceptional dining experiences. This role is crucial to maintaining the hotel’s reputation for excellence, ensuring guests receive attentive, high-quality service that aligns with the brand’s prestigious standards. Those who thrive in fast-paced, guest-focused environments and enjoy leading diverse teams will find this role rewarding and challenging, offering opportunities for professional growth within a renowned hospitality group.
Job Requirements
- High school diploma or equivalent
- Previous managerial experience in restaurant or hospitality
- Ability to analyze customer feedback and financial reports
- Knowledge of labor laws and compliance standards
- Excellent interpersonal and communication skills
- Ability to motivate and train staff
- Proficiency in scheduling and staffing management
- Ability to maintain cleanliness and sanitation standards
- Knowledge of inventory management practices
- Flexibility to perform other duties as assigned
Job Qualifications
- Manager experience in restaurant
- Knowledge of Marriott Bistro experience a plus
- Proven leadership and supervisory skills
- Strong customer service orientation
- Familiarity with sales and marketing programs in food and beverage
- Experience with staff training and development
- Ability to handle guest complaints professionally
- Knowledge of sanitation and cleanliness standards
- Strong organizational and communication skills
Job Duties
- Monitor the efficiency of the front of the house operation and all catering operations and the performance of its associates through analysis of customer feedback and financial reports
- Initiate corrective action when necessary
- Work with the Food and Beverage Director to maintain sales/marketing programs
- Establish and maintain a proactive human resource function to motivate subordinates and ensure proper training and development in compliance with established hotel and labor standards
- Schedule subordinates, maintaining adequate staffing levels while adhering to established labor standards
- Establish and maintain applicable preventative maintenance programs to protect the restaurants and catering's physical assets, including check monitoring and control
- Implement and maintain effective two-way communication systems which reach all associates and department heads
- Manage in compliance with established hotel policies and procedures
- Manage in compliance with local, state, and federal laws and regulations
- Assure product and service quality standards are maintained by conducting ongoing evaluations and investigating complaints
- Supervise the restaurant staff and catering staff to assure professionalism of the staff and prompt, professional guest service, and that they are adhering to established hotel catering and restaurant service standards (e.g. hiring, terminating, disciplinary action, performance evaluations, training, and development)
- Remain current and familiar with and knowledgeable about menus and drink lists
- Assign work stations
- Assure guest satisfaction by promptly dealing with guest complaints and special requests
- Complete all required forms and reports in a proper and timely manner
- Assure that sanitation practices are followed and that front of the house and banquet areas are clean and orderly (reference Manager's Walk Through Checklist)
- Assure proper cleanliness of the dining room and banquet rooms via the implementation of cleaning schedules (e.g. nightly, weekly)
- Assist Food & Beverage Director with inventory and ordering supplies
- Assist the Food & Beverage Director in the implementation of change
- Other duties as assigned by supervisor or management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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