Food Management Director

Appleton, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Career advancement opportunities

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries around the world. Rooted in service and united by its purpose to do great things for employees, partners, communities, and the planet, Aramark fosters a culture of inclusion, respect, and opportunity. The company emphasizes equal employment opportunities and actively supports diversity in every aspect of its operations, creating a workplace where everyone can thrive. Known for its commitment to sustainable practices and community involvement, Aramark continually innovates to meet evolving customer needs while maintaining high standards of quality and safety.

The role of Food Management Director at Aramark is a pivotal leadership position responsible for overseeing all aspects of food service operations. This role demands a visionary approach to devising and executing dining solutions that cater to the preferences and dietary requirements of customers, ensuring a satisfying and safe dining experience. The Food Management Director is tasked with supervising the daily operations where customers select from a variety of freshly prepared dishes. The role involves leading and motivating teams, managing financial outcomes, and maintaining compliance with safety and sanitation policies.

This full-time position requires a strategic leader who can effectively implement Aramark's operational plans, promote employee engagement, and uphold the highest standards of food quality and service excellence. The Director will be accountable for financial planning including food, beverage, and labor costs, ensuring budgets are met and profit margins are optimized through effective cost control and resource management. A critical aspect of the role is to foster strong client relationships, ensuring that customer demands are recognized and that communication about operational progress remains transparent.

In addition to managing operations, the Food Management Director is responsible for team development, from recruitment and training to performance coaching and recognition, thereby enhancing productivity and job satisfaction. The role also involves ensuring adherence to health and safety regulations to foster a secure environment for clients, customers, and employees. Innovation in menu design, food sourcing, and service initiatives that align with both client goals and sustainable practices are integral to this position.

This position demands individuals who possess strong communication skills and the ability to build cooperative partnerships across various sectors. Candidates should have a proven record of managerial experience within the food industry and demonstrate the capability to navigate complex operational challenges with a focus on operational excellence. The Food Management Director is expected to contribute to sales activities including contract negotiations and to explore new products and services to strengthen client retention.

Aramark supports the professional growth of its leaders through training programs, leadership development, and career advancement opportunities, underpinning the company’s commitment to employee success and satisfaction. If you are looking to join a company where your leadership can make a profound impact and where service excellence is recognized and rewarded, this opportunity invites you to be part of a dynamic team dedicated to food service innovation and operational excellence.

Job Requirements

Minimum of a bachelor’s degree or equivalent applied knowledge
At least four years of relevant experience in the food industry
1-3 years of managerial experience
Strong communication skills
Ability to handle physical demands including lifting up to 50 pounds and prolonged standing
Proven ability to maintain client and customer relationships
Familiarity with Aramark’s service standards and operational excellence practices
Commitment to safety, health, and sanitation compliance

Job Qualifications

At least four years of prior experience
A minimum of 1-3 years of managerial experience
Prior experience in the food industry
Bachelor’s degree or equivalent applied knowledge
Strong communication skills
Skilled in cultivating and maintaining successful client and customer relationships
Proficient in delivering exceptional customer service using the Aramark standard service model
Skilled in cultivating cooperative partnerships with diverse sectors
Ability to handle, transport, push, and pull items up to 50 pounds
Ability to stand for extended periods without strain

Job Duties

Provide leadership, guidance, motivation, and development for teams to optimize their contributions, including recruiting, assessing, training, coaching, and managing performance
Confirm that the food services adhere to the Executional Plan
Empower your team members by ensuring they have a shared understanding of the objectives to be achieved and the execution methods
Show appreciation to staff members by recognizing and rewarding their efforts in the workplace
Maintain safety and sanitation regulations across all activities
Recognize customer demands and convey operational progress effectively
Integrate Aramark's processes and systems to optimize business practices
Increase profits and manage financial planning by monitoring costs for food, beverages, and labor, ensuring effective budget control measures
Confirm the frequent generation and oversight of P&L reports
Accomplish objectives related to food and labor metrics
Administer resource management practices to ensure quality assurance and cost control in accordance with budget guidelines
Carry out and maintain Aramark’s plan for labor and food programs
Drive value creation through operational effectiveness, cost controls, and profit supervision
Ensure complete alignment with Operational Excellence fundamentals, including best practices for food service management and labor utilization
Direct and supervise activities related to the production, distribution, and food service industry
Guarantee the well-being and safety of clients, customers, and employees through the maintenance of a secure and healthy environment
Follow all relevant policies, rules, and regulations, notably those relating to safety, health, and hourly wage requirements
Establish and perpetuate mechanisms and strategies for the acquisition, delivery, maintenance, cooking, serving, and menu design of foodstuffs
Produce operational component forecasts and explain any variances
Oversee accounting functions associated with these components
Inspect and confirm that adequate sanitation and safety measures are in place in the relevant areas
Provide leadership and direction to unit personnel in coordinating production tasks, implementing merchandising plans, maintaining quality assurance, controlling costs, overseeing labor activities, and facilitating employee training exercises
Onboard, employ, train, and uphold front-line employees
Carry out scheduled inventory inventories
Ensure record maintenance aligns with expectations set by Aramark, government directives, and accrediting standards
Collaborate with client representatives and cultivate meaningful client and customer rapport at all levels within the client corporation
Participate in sales processes and negotiations regarding contracts
Explore opportunities to implement innovative products and services that support sales growth and client retention
Administer the front-of-house functions within the dining operation
Establish and implement food service initiatives consistent with the client's goals and beliefs, incorporating eco-conscious approaches