Food Lead Worker

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $24.20
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Work Schedule

Flexible
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
Employee Discount Program

Job Description

SodexoMagic is a dynamic joint venture partnership between NBA Hall of Famer Earvin "Magic" Johnson and SodexoMagic, Inc. This certified minority-owned company specializes in delivering exceptional food services, facilities management, and integrated solutions to a diverse range of clients including corporations, healthcare facilities, K-12 schools, colleges, universities, and aviation lounges. With a strong commitment to community engagement, SodexoMagic collaborates with local partners to provide creative and tailored solutions that meet the unique needs of each client. The company prides itself on fostering a culture of respect, inclusivity, and belonging, ensuring that every employee is valued and empowered to bring their authentic selves to work. Equal employment opportunity is a cornerstone of SodexoMagic's values, with a dedication to fair treatment regardless of race, gender, age, disability, or any other protected characteristic.

The Food Lead Worker position at SodexoMagic offers a fulfilling full-time role based at the American Airlines Admirals Club in Charlotte (CLT). This role is pivotal in maintaining high standards of food service and customer satisfaction within the club. The hourly pay rate is set at $24.20, reflecting the importance of the responsibilities and expertise required for the role. As a Food Lead Worker, you serve as both a motivator and a hands-on contributor, coordinating food service operations and ensuring a safe, welcoming environment for both staff and guests.

The role involves a variety of duties including overseeing daily food preparation and service activities, supporting team members, and ensuring that service quality meets SodexoMagic’s high standards. You will be the key contact for service issues, addressing customer concerns swiftly to ensure every guest has a positive experience. Your leadership also extends to maintaining workplace safety and promoting a cooperative and efficient team atmosphere. The position requires flexibility in working various shifts, with open availability preferred to meet the operational needs of the club.

This opportunity is ideal for individuals who thrive in fast-paced environments and enjoy engaging directly with customers and team members. SodexoMagic invests in its employees by offering ongoing training and advancement opportunities, making this role a gateway to a rewarding career in food service management. In addition to competitive pay, the company provides a comprehensive benefits package that supports employee well-being and work-life balance. Benefits include paid time off, medical, dental, and vision insurance, tuition reimbursement, a 401k plan, and employee discount programs. Some locations may offer additional perks such as free meals, uniforms, safety shoes, and transportation support.

Joining SodexoMagic means being part of a team that values your ideas and encourages your development. The company’s core values emphasize culture and belonging, ensuring a workplace environment where respect and inclusivity are paramount. This role demands reliability, adaptability, and a passion for creating positive experiences through excellent food service. If you are seeking a role that combines leadership, customer service, and a commitment to quality, the Food Lead Worker position at SodexoMagic is an excellent fit.

Job Requirements

  • One or more years of related work experience
  • ability to work varying shifts including days and hours
  • open availability preferred
  • commitment to attend scheduled shifts on time
  • willingness to perform supervisory duties in addition to regular assignments
  • ability to maintain a safe work environment
  • ability to work in a fast-paced customer service setting

Job Qualifications

  • High school diploma or equivalent
  • one or more years of related work experience
  • team-oriented and adaptable
  • reliable and committed to a safe working environment
  • strong customer service and communication skills
  • ability to work varying shifts and open availability preferred

Job Duties

  • Coordinate the activities of workers and service employees engaged in food operations or services
  • perform day-to-day assignments alongside supervision duties
  • work with customers to ensure satisfaction in areas such as quality, service, and problem resolution
  • attend work and show for scheduled shifts on time with satisfactory regularity
  • ensure a safe working environment for all employees
  • prepare and serve menu items according to SodexoMagic standards
  • support on-site management and supervisors in operational tasks

Job Criteria

Experience

Mid Level (3-7 years)


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