Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical
prescription
Dental
Vision
401K at 30 days of employment
Life and Disability Insurance
401K with company match
Generous Paid Time Off
Paid Family Bonding Time
Adoption assistance
Employee stock purchase plan
Tuition Reimbursement Program
Job Description
Located in the historic Kansas City Club building, The Hotel Kansas City is a premier destination that masterfully blends the charm of an iconic social club with contemporary luxury and sophistication. With over a century of legacy as the foremost social meeting place, this distinguished hotel offers guests a unique experience defined by memorable events, innovative dining, and vibrant nightlife. The property features 144 elegantly designed guest rooms, ensuring both comfort and style for visitors. Culinary enthusiasts and locals alike delight in The Town Company, a chef-driven three-meal restaurant; Nighthawk, a lively live music cellar cocktail bar; and a lobby lounge and bar that fosters spontaneous social gatherings. Spanning 20,000 square feet of meeting space, the hotel also boasts grand historic ballrooms and a striking 3,000-square-foot rooftop event patio, perfect for hosting sophisticated occasions and corporate gatherings.
The Food Expeditor / Expo role at The Town Company is a pivotal position reporting to the Food & Beverage leadership team. This critical service colleague ensures the seamless flow, timing, accuracy, and presentation of dishes as they move from the kitchen to the dining room. Serving as a vital communication conduit between culinary and service teams, the Food Expeditor ensures that each plate is complete, well-presented, and delivered with the precision and care that define The Town Company's elevated dining experience. The environment is fast-paced and high-touch, requiring the Food Expeditor to be dependable, organized, and composed under pressure. The ideal candidate thrives on culinary details, clear communication, and contributing to both kitchen and dining room success during busy service periods.
This role is essential to upholding The Town Company’s reputation for thoughtful hospitality and exceptional teamwork. The Food Expeditor supports a polished, timely dining service by maintaining awareness of guest pacing, special requests, dietary restrictions, and allergies, as communicated by servers, chefs, and management. Meticulous review of orders for accuracy, completeness, and timing is performed prior to the departure of dishes from the kitchen. The Food Expeditor coordinates course pacing, confirms proper garnishing and presentation in accordance with culinary standards, and communicates effectively with servers and leadership to resolve any discrepancies or timing challenges. Maintaining a clean, organized expo station throughout service and supporting safe food handling practices are critical to this position.
The Food Expeditor at The Town Company works in close collaboration with culinary, service, and leadership teams to ensure a consistent and well-paced guest experience. This role demands professionalism even during high-volume or high-pressure shifts, with flexibility to adjust priorities as needed. Assistance with service setup, food running, clearing, and other operational tasks may also be required, reflecting a team-oriented approach in this upscale dining environment. Availability during evenings, weekends, and holidays is essential to meet business needs.
Overall, this role provides a rewarding opportunity to contribute to a historic and luxurious hospitality property, enhancing guest satisfaction through dedication to quality and service excellence. The Hotel Kansas City offers an inclusive workplace with a commitment to diversity and excellent employee benefits, including health coverage, 401K options, paid time off, and more.
The Food Expeditor / Expo role at The Town Company is a pivotal position reporting to the Food & Beverage leadership team. This critical service colleague ensures the seamless flow, timing, accuracy, and presentation of dishes as they move from the kitchen to the dining room. Serving as a vital communication conduit between culinary and service teams, the Food Expeditor ensures that each plate is complete, well-presented, and delivered with the precision and care that define The Town Company's elevated dining experience. The environment is fast-paced and high-touch, requiring the Food Expeditor to be dependable, organized, and composed under pressure. The ideal candidate thrives on culinary details, clear communication, and contributing to both kitchen and dining room success during busy service periods.
This role is essential to upholding The Town Company’s reputation for thoughtful hospitality and exceptional teamwork. The Food Expeditor supports a polished, timely dining service by maintaining awareness of guest pacing, special requests, dietary restrictions, and allergies, as communicated by servers, chefs, and management. Meticulous review of orders for accuracy, completeness, and timing is performed prior to the departure of dishes from the kitchen. The Food Expeditor coordinates course pacing, confirms proper garnishing and presentation in accordance with culinary standards, and communicates effectively with servers and leadership to resolve any discrepancies or timing challenges. Maintaining a clean, organized expo station throughout service and supporting safe food handling practices are critical to this position.
The Food Expeditor at The Town Company works in close collaboration with culinary, service, and leadership teams to ensure a consistent and well-paced guest experience. This role demands professionalism even during high-volume or high-pressure shifts, with flexibility to adjust priorities as needed. Assistance with service setup, food running, clearing, and other operational tasks may also be required, reflecting a team-oriented approach in this upscale dining environment. Availability during evenings, weekends, and holidays is essential to meet business needs.
Overall, this role provides a rewarding opportunity to contribute to a historic and luxurious hospitality property, enhancing guest satisfaction through dedication to quality and service excellence. The Hotel Kansas City offers an inclusive workplace with a commitment to diversity and excellent employee benefits, including health coverage, 401K options, paid time off, and more.
Job Requirements
- High school diploma or GED equivalency required
- Prior food and beverage, restaurant, or hospitality experience required
- Availability aligned with The Town Company's operating hours including evenings, weekends, and holidays
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Ability to stand, walk, bend, reach, and continuously perform essential functions for an extended period of time
- Ability to lift, push, or pull up to 30 lbs as needed
- Ability to work in a fast-paced kitchen and restaurant environment with frequent communication, movement, and changing priorities
- Ability to maintain accuracy, professionalism, and positive communication during high-volume service
- Report for scheduled shifts on time and in compliance with uniform and appearance standards
Job Qualifications
- High school diploma or GED equivalency required
- Prior food and beverage, restaurant, or hospitality experience required
- Experience in an upscale, chef-driven, high-volume, or high-touch restaurant environment preferred
- Availability aligned with The Town Company's operating hours required, including evenings, weekends, and holidays as business needs require
- Strong understanding of basic restaurant service flow, food presentation, timing, and communication standards
- Ability to learn menu items, ingredients, preparation methods, modifications, and common allergens
- Ability to work with urgency while maintaining accuracy, professionalism, and composure
- Strong organizational skills and attention to detail required
- Supports a positive dining experience by helping ensure food quality, accuracy, timing, and presentation
- Communicates clearly, calmly, and professionally with culinary, service, and leadership teams
- Demonstrates reliability, accuracy, follow-through, and ownership of assigned responsibilities
- Works effectively with both kitchen and dining room colleagues to support smooth service
- Maintains composure, respect, and good judgment in a fast-paced service environment
- Notices order details, presentation standards, modifications, and service needs before they impact the guest
- Adjusts priorities quickly as service volume, guest needs, and kitchen timing change
Job Duties
- Help support a polished and timely dining experience by ensuring food is presented accurately and delivered according to service standards
- Maintain awareness of guest pacing, special requests, modifications, allergies, and dietary needs as communicated by servers, chefs, and managers
- Support the guest experience indirectly by helping prevent delays, missed items, incorrect orders, and presentation inconsistencies
- Communicate clearly and respectfully when service needs shift or issues arise
- Help maintain the quality, care, and consistency expected in a chef-driven restaurant environment
- Serve as the primary communication point between the kitchen and front-of-house team during service
- Review orders for accuracy, completeness, timing, modifications, and special instructions before dishes leave the kitchen
- Coordinate pacing of courses to support smooth service flow for individual tables and the dining room as a whole
- Confirm that dishes are complete, properly garnished, and presented according to culinary and restaurant standards
- Communicate with servers, server assistants, chefs, and managers to resolve missing items, timing concerns, or order discrepancies
- Help ensure that food is delivered to the correct table and seat position when applicable
- Maintain organization and cleanliness of the expo station before, during, and after service
- Stay informed of menu changes, unavailable items, special preparations, and service notes for each shift
- Follow all departmental policies, food safety standards, sanitation expectations, and service procedures
- Support safe handling of food, including awareness of allergens, dietary restrictions, and cross-contact concerns
- Maintain cleanliness and organization of the expo area, service tools, and related workspaces
- Report equipment, service, or safety concerns promptly to management
- Report for scheduled shifts on time and in compliance with uniform and appearance standards
- Work closely with culinary, service, and leadership teams to support a consistent and well-paced guest experience
- Communicate professionally and respectfully with colleagues during high-volume or high-pressure periods
- Assist with service setup, side work, food running, clearing, or other support needs as directed by management
- Adjust priorities quickly as business levels, guest needs, and kitchen timing change
- Complete other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
