Food Expeditor

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Rotating Shifts

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Job Description

TGI Fridays is a renowned American casual dining restaurant chain known for offering a relaxed environment where guests can enjoy quality food and beverages. With a strong commitment to excellent customer service and a dynamic atmosphere, TGI Fridays is a prominent player in the hospitality and restaurant industry. Serving a diverse menu that caters to various tastes, the brand prides itself on delivering not only great food but also memorable dining experiences. The company emphasizes teamwork, efficiency, and high standards in maintaining its vibrant, fast-paced settings across its locations.

The role of Food Expeditor at TGI Fridays is a crit... Show More

Job Requirements

Must be authorized to work in the United States
Must be able to hear well in an environment with loud background noise
Must be able to work cooperatively and efficiently in a team
Ability to multitask and maintain composure under pressure
Detail-oriented with an eye for quality and presentation
Strong customer service and communication skills
Leadership ability to manage staff and resolve issues
Knowledge of sanitation and food safety standards

Job Qualifications

Communication skills to relay information between dining and kitchen areas and to assist customers
Leadership ability to keep kitchen staff working within deadlines, give orders to waitstaff, and manage issues in kitchen and dining areas
Time management skills to ensure all dishes in an order are ready at the same time and at the right temperature
Customer service skills to serve food to customers and address unhappy customers
Detail-oriented to spot imperfections and uphold restaurant standards for every plate
Ability to multitask and maintain composure while managing multiple staff members, food orders, and kitchen duties
Ability to work cooperatively and efficiently in a team
Ability to hear well in a noisy environment
Authorization to work in the United States

Job Duties

Maintain verbal communication
Call out orders to chefs, check on the status of dishes, and call for waitstaff when food is ready to serve
Alert the waitstaff when the kitchen is out of a specific ingredient and relay special food requests from the waitstaff to the kitchen
Responsible for the food portions of finished dishes, ensuring they adhere to restaurant standards
Inspect every plate to make sure the proper garnishes have been applied and that dishes are free of smudges and spills before being delivered to the customer
Maintain cleanliness and order in all cooking, prep, and food storage areas, keeping these areas neat, well organized, and stocked with ingredients
Make sure all kitchen and waitstaff follow sanitation standards keeping themselves, their tools, and their work areas clean and presentable
Pitch in to help all staff as needed—cooking and prepping food, serving plates of food, and assisting with management tasks restaurant-wide
Serve as a face for the kitchen staff, addressing customer complaints and finding solutions that will satisfy customers

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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