Food and Beverage Supervisor, Via Napoli

Delaware North's Patina Group is a renowned leader in the food service management industry, delivering exceptional culinary experiences across some of the busiest and most famous kitchens globally. Located in Lake Buena Vista, Florida, Via Napoli is part of Delaware North's rich portfolio of distinctive dining establishments, including Tutto Italia, Morimoto, Vivoli Florida, The Edison, Enzo's Hideaway and Tunnel Bar, Maria and Enzo's Ristorante, and Pizza Ponte. Delaware North is a family-owned company with over 100 years of history and maintains a global presence, offering numerous opportunities for career advancement in diverse hospitality sectors such as restaurants, hotels, sports arenas, casinos, and retail. The company values a culture that prioritizes its people, providing a supportive work environment and an inclusive equal opportunity ethos that invites applicants of all backgrounds and experiences.

The Food and Beverage Supervisor role at Via Napoli is a full-time position offering an hourly wage of $21.75. This role is pivotal in maintaining the highest standards of service for guests by leading and supporting team members in all food and beverage operations. The supervisor works closely with management in training and developing staff, ensuring staffing levels meet budgetary and business needs, and monitoring both staff performance and guest satisfaction through active management on the floor. The position demands excellent organizational and customer service skills, proficiency in basic word-processing, spreadsheets, and email communication, and the physical capacity to lift up to 50 pounds and stand or walk for extended periods. Work schedules include 10-hour shifts, with weekend, holiday, and overtime hours as needed, reflecting the dynamic nature of the hospitality environment.

Joining Delaware North as a Food and Beverage Supervisor means becoming part of a legacy focused on delivering unforgettable dining experiences while fostering professional growth and collaboration. The company’s comprehensive benefits package includes weekly pay, training and development opportunities, employee discounts, flexible work schedules, and eligibility for health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental leave, employee assistance programs, and tuition or professional certification reimbursements. This role is ideal for individuals who are passionate about hospitality, eager to contribute to a guest-centric environment, and committed to advancing their careers within a globally respected organization.